Location
Bangalore | India
Job description
Job Title Sales Quality Analyst
CTC Upto 8 LPA
Experience 25 years
Location Bangalore
Working Mode Work from Office
Critical Skills should have exp working with international clients excellent comm skills
Qualification Bachelor s degree in business Marketing or a related field.
Job Description
We are seeking a detailoriented and analytical Sales Quality Analyst to join our dynamic sales team. The primary responsibility of this role is to conduct quality control assessments of sales processes communications and outcomes to ensure compliance with company standards and enhance overall performance.
Eligibility Criteria:
- Bachelor s degree in business Marketing or a related field.
- Proven experience (25 Years) in sales with a focus on quality control or assurance.
- Strong analytical skills and attention to detail.
- Excellent communication and interpersonal skills.
- Familiarity with CRM systems and sales tools.
- Ability to work collaboratively in a team environment.
- Knowledge of sales best practices and industry standards.
- Certification in quality management (e.g. Six Sigma) is a plus.
Key Responsibilities:
- Evaluate sales interactions including calls emails and presentations to ensure adherence to established quality standards.
- Analyze sales data and metrics to identify areas for improvement and provide actionable insights to the sales team.
- Collaborate with sales managers and representatives to implement quality improvement initiatives.
- Develop and maintain quality assurance documentation and procedures.
- Conduct regular training sessions for sales teams on quality standards and best practices.
- Monitor customer feedback and address issues related to sales quality.
- Generate reports on key performance indicators (KPIs) and quality metrics.
- Stay informed about industry trends and best practices in sales quality management.
- Provide constructive feedback and coaching to sales representatives.
excellent communication, working with international clients, quality analyst.
Job tags
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