Customer Support Specialist

Location

Ahmedabad | India

Job description

NSEG Pvt. Ltd ., We are Australia's leading and Largest Solar power system provider, which is spread nationwide, serving many happy customers in New South Wales, South Australia, Queensland, Victoria, and the Australian Capital Territory. Ahmedabad is a branch office where we have a staff strength of 350 employees.

Job Title: Customer Support Specialist

Job Location: Ahmedabad 

(Candidates from Ahmedabad are preferred)

Job Type: Full-time

Experience: 1 to 2 years

Job Timings: 04:00 AM to 01:00 PM

Job Summary:

As a Customer Support Associate, you will be responsible for providing exceptional customer service to our clients. You will assist customers with inquiries, resolve issues, and ensure a positive experience for every interaction.

Responsibilities:

• Promptly respond to customer inquiries via phone, email, or chat.
• Efficiently resolve customer issues and document interactions.
• Provide product information and assist with navigation.
• Collaborate with teams for issue escalation and resolution.

Qualifications:

• Bachelors or Masters (Sales/Marketing/Engineering/ Commerce / Management)
• Fresher or Experienced candidates
• Excellent English fluency is mandatory.
• Strong customer service focus is required.
• Excellent telephone etiquettes.

Perks & Benefits:

• No cold calling
• Health and Accident Insurance
• Saturday half day working
• Best work culture
• Attractive Incentives

Join NSEG Private Limited and be a part of our dynamic team, contributing to the growth and success of our company.

For any query email us at [HIDDEN TEXT]

Job tags

Salary