NetSysCon Consulting
Location
New Delhi | India
Job description
We are looking for enterprising Retail Store Managers willing to move into the specialized Healthcare stream. This is a PnL focused role and offers some exiting ESOPs. Client is a series A funded Ayurveda Wellness Chain spread across India.
Job Profile: Lead daily operations of fertility clinic. Convert and retain customers in clinics to establish a steady revenue stream. Accountable for clinic revenue, profits and team management. Grow annual revenue run rate to 5 crores by end of year one Convert 90% consultations to product purchase during 1st visit to clinic Achieve repeat consultation of 50% Achieve EBITDA margin of 30% by 4 months from launch Maintain top grade operations and service delivery Hire and manage clinic staff and upkeep of the clinic facilities Ensure timely inventory backfill of medicines and other supplies Comply with SOP to achieve clinic operations excellence Deliver monthly sales & expense reports that are 95% accurate Conduct periodic training program for clinic staff Create customer centric service-focus culture Deliver top-notch customer experience at the waiting area and reception Ensure service consistency across 500+ customers visiting every month Requirements: Any Graduate / Post Graduate 3 to 4 years of Clinic / Store Operations experience with PnL accountability. Candidates with experience in healthcare space, especially fertility clinics preferred Proven track record in managing exclusive brand outlets (EBO) can also apply Core skills required – Operations management and service excellence Has the knack to take ownership and independently manage clinic operations Thrives in an ambiguous business environment.Job tags
Salary
