Senior Manager-IT Operations
Location
Pune | India
Job description
- Profile : Senior Manager-IT operations
- Job Type: Permanent
- Job location : Pune (Magarpatta City)
- Shift: Mid Shift (should be flexible with timings or shifts)
- Notice: Immediate(Max 30 days)
- Experience : 7-10 years
- CTC : 9-10 LPA
- Work from office mandatory
Job description:
· Performance Attributes
Include but are not limited to the following:
- Oversee the daily operations of the IT Operations department to ensure the functionality, availability, and security of our client IT systems, data, backups, and communications; troubleshoot and remediate issues that arise.
- Partner with our client Information Security team to implement and operationalize security controls
- Manage IT vendors, contracts and service level agreements and perform vendor risk assessments
- Identify and manage operational risks
- Manage information technology projects
- Coordinate internal and external resources, timetables, budgets, and the reporting to project stakeholders
- Develop department policies, process and procedures documentation and provide internal training to department and impacted end users
- Ensure compliance of department and organizational polices
- Certify business continuity and disaster recovery efforts of our client IT Systems
- Participate in internal and external audits; oversee and coordinate responses to audit requests
- Manage department team members, including performance and training Assist in the development of IT staffing plan and professional growth
- Align IT infrastructure with current and future business requirements and strategic goals
- Evaluate and assess strategic solutions that leverage new and emerging technologies that drive process automation and improve organization effectiveness and efficiencies
- Manage IT department services and prepare management reports of department activities, tasks, and operational metrics
- Maintain professional and technical knowledge through continued education, online/in- person training and attendance of educational workshops, reviewing professional publications, networking and participation in professional industry groups
· Technical Experience
- Microsoft 365 Platform, including Azure, Exchange, SharePoint, OneDrive, and Office
- Strong technical knowledge of network and server operating system
- Experience with support of Windows Operating Systems, SQL Server, and Active Directory
- Proven experience in IT infrastructure planning, development, and operations
- Powershell scripting
- VmWare, Azure and AWS Server Virtualization
- Enterprise Backup, Replication and Business Continuity and Disaster recover mitigation and response
- Strong understanding of project management principles and practices
- Strong understanding of Helpdesk and Customer Relations Support systems
- Data Security and Cyber Security basics
- Process Automation, Robotic Process Automation (RPA)
· Qualifications
The minimum qualifications required for entry into the classification are as follows:
· Education and Experience
- Bachelor’s degree from an accredited college or university with a major in Information Technology, Computer Science or a related field AND;
- Six years of relevant professional industry AND;
- Previous IT Infrastructure, IT Management, or IT Business Operations
· Special Notes, Licenses or Requirements
- Highly Desirable: Information Technology Infrastructure Library (ITIL) Certification, Certified Secure Software Lifecycle Professional (CSSLP), Microsoft SharePoint Certification or Microsoft 365 Certified.
· Ideal Candidate
The ideal candidate will possess the following attributes:
- Project and time management skills
- Excellent verbal and written communications skills
- Quick learner with the willingness to work alongside team members to get the job done
· Knowledge/Skills/Abilities
The following lists the knowledge, skills, and abilities necessary to perform the essential duties of the position.
Knowledge of:
- Microsoft systems, Exchange, SQL and Oracle server administration and maintenance
- Server virtualization implementation, operation, maintenance, and backup
- Cisco network administration
- IT security best practices (hardware, software, network, data, database, security, and communication lines)
- Network configuration, management, and administration
- Effective supervision, training and employee motivation principles, practices, and techniques
SKILLS/ABILITY TO:
- Demonstrate experience in planning, directing team members and being responsible for major information technology systems problems or failures.
- Demonstrate experience in procuring, integrating, testing, maintaining, and managing the following:
- Servers, network, database, and hardware infrastructure systems and facilities
- Workstations and firewall systems
- Operating systems and application software
- Implement and utilize management theories and principles; project management best practices; work planning and scheduling practices; supervisory and motivation
- Plan, organize, and manage technology infrastructure development, operations, and Inhouse support
- Develop, implement, operate, and enforce IT security infrastructure, policies, standards, and procedures
- Develop, implement, operate, and maintain network topology, resources, and security
- Develop, implement, integrate, and maintain system servers, applications, and tools, as well as end-user systems, applications, and tools
- Establish and maintain effective working relationships with internal team members, consultants, contractors, vendors, plan sponsors, board members and others regarding a variety of Internal policies, procedures, and practices
- Work with other employees, supervisors, managers, and executives to move concepts, projects, and work assignments toward successful completion in a timely manner
Interview mode
Exchange, SQL,Oracle server administration ,Microsoft Systems,Cisco,Cisco Networking,?Server virtualization implementation, operation, maintenance,Servers, network, database,firewall ,ITIL,CSSLP,Microsoft 365 ,Active Directory,Microsoft SharePoint
Designation: Senior Manager-IT Operations
Vacancies: 1
Experience: 7.0 Year(s) - 10.0 Year(s)
Job tags
Salary
Rs 9 - 10 lakhs p.a.