Team Member-Product & Network Implementation-B2101_2
Tata Group
Location
Chennai | India
Job description
Roles & Responsibilities
Responsible for all aspects of project/program management associated with the implementation of assigned external customer-facing projects/programs and internal non-customer facing projects/programs
Responsible for Project scope analysis, project planning, resource management, vendor/Partner management, network deployment, migration activities, program monitor and control
Manage the integration of vendor/partner tasks, track, and review vendor/partner deliverables
Provide technical guidance to the project team, handles issues/risks and manages deliverables/timelines associated with the project and/or dependent projects
Primary points of contact in on-site between Customer, Field partner and offshore project team and lead cross-functional delivery teams to achieve deliverables and business benefits
Tracking the progress against the baseline plan and, when a problem can impact the commitments made with a customer, reporting alerts to the project organization and escalates all issues to management chain
Responsible for change request, planned events and manage changes and adhere to the change management system defined for the projects
Responsible for ensuring project requirement documentation, coordinates with respective stakeholder if process documentation is needed for specified project, creates and manages detailed project plan
Monitor and control the performance and quality of the project to meet the deliverables, Hold regular progress & stakeholder meetings, stage review meetings and closure meetings
Accountable for a successful end to end delivery of the project
Knowledge/skills
Project Planning & Management - Able to establish clearly defined objectives & deliverables, build executable project plans, lead projects to completion on time, within Scope, Schedule and Cost targets (managing triple constraint), to deliver results that meet/exceed customer expectations
Communication - Able to provide clear verbal/nonverbal communications based on project work instructions, customer updates, status report dashboards, negotiations, and issue management.
Customer Relationship management - Able to understand customer requirements Builds partnership relations with support groups and customer while instilling confidence within the customer.
Skilled in Telecommunication and networking technologies. Technical data product knowledge in managed router service, IP MPLS, SDH, IPVPN, MSP and DWDM/OTN technologies
Experience in telecom projects, migration activities
Working independently with minimal supervision in a non-structured environment
Interpersonal skills to work with other departments/subsidiaries and the clients to develop timelines for project deliverables and setting proper expectations and delivering updates on project status.
Project management principles
Global business customer interface experience
Strong organizational skills
Multi-tasking, Action oriented, decision making
Ability to handle large volume of work items to ensure nothing is overlooked
Skill and proficiency in handling multiple projects
Flexible, analytical, stress resistant and work under pressure
