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Route Development Manager


DHL Group


Location

Mumbai | India


Job description

Overall Role Purpose The Route Development Manager is overall responsible for 

• Generate high profile leads on assigned trade 

• Conduct overseas consignee selling trips

• Personally lead conversion of high value targets on assigned trade (hunt)

• Own high value key account on assigned trade (trade specific, not CSI/MNC with cargo on many trades)

• Steer solutions and pricing levels to be sold by field sales for assigned trade in own and overseas country

• Analyze market on assigned trade and share feedback on market levels with Procurement & Capacity Management Team (PCM)

• Review MTS pricing levels (for FAK cargo) on assigned trade and share feedback with PCM Team who can further take it forward and align with Carriers/Regional Teams

• Personally develop solution for high value targets on the trade

Problem Complexity / Process

• Subject matter expert on one particular or a combination of ocean trades country/sub region-region (India – North America) from a CT perspective

• Full understanding of market situation, available services,  understanding of carrier developments and implications

• Understanding of trade from industry vertical view point (Automotive Cluster DTW)

• Understanding of competitor solutions and behavior 

• Expert on trade lane with understanding of market

• Deep understanding of service offerings of DGF (USPs) for the particular trade lane and overall

•“Spin doctor” and multiplier for new solutions

• Understanding of business profile of key customers on the trade lane, incl. personal contact to such customers

• Drive business development activities for High Value Targets, support RFQs with strategic importance for his/her trade lane 

• Farmer for High Value customers on the trade

Candidates who may best fit this profile:

• High profile product knowledge with operational background, strong commercial mindset

• Worked previously with Highly recognized forwarder known to carrier community for Trade as well as within DGF CT, corresponding education 

• Proven track record on ocean freight solutions, Product, Operations and pricing

Skills

• Product Knowledge in Ocean Freight Ocean Freight Pricing, Operations, Customer Services & Documentation.

• Knowledge of the Indian Export & Import Trade,  Trade Lanes / Routes and their Key Drivers,  Commodities, Major Players

• Trade Laws / Regulations

• Knowledge of the Indian Shipping & Logistics Industry including Ocean services to / from India and their Operations, ICD / CFS set up un India, LCL Consolidation Market, Major players in these segments

• Process Excellence

• Vendor Management

• Good communication and Business Process skills

• Ability to achieve high levels of service delivery

Expected years of experience

•6-7 years of experience in the Shipping & Logistics Industry

• Experience in developing and executing strategic and tactical plans, in a large and dynamic environment. 

Educational Qualifications

• Education: Graduate / MBA / Equivalent from a reputed Institute.


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