FoxyMoron
Location
Bangalore | India
Job description
Role Responsibilities & Deliverables
-Strategic
● Receive medium - large client briefs and decode them with the team
● Review client briefs received & decoded by Associate Managers and Sr. Executives
-Communication & Coordination
● Regular touch-base calls and meetings with clients to provide updates, collect feedback, build relationship , understand client's strategic / growth plans and identify upsell opportunities
● Daily communication with clients to provide updates and collect feedback
● Ensure timely and prompt action (by the team) basis client feedback
● Ensure timely and proactive response to client emails (by self and by team)
● Review accuracy and completeness of information to be shared with functional teams
● Coordinate with functional teams to ensure timely, accurate and complete delivery of client work
-Account Management
● Brainstorm with relevant teams for client pitches and execution of briefs
● Ensure accurate referencing and industry benchmarking by the team
● Review all postings going on social media platforms
● Attend shoots and music recordings
● Vendor management for outsourced work
● Maintain and create campaign cost sheets
● Review and share weekly JSRs with clients
● Client on-boarding
● Review & vet presentations created (by the team) for client meetings, internal management meetings and case studies
● Pitch new concepts to existing clients, based on specifically identified needs of the client
● Industry benchmarking basis the competitor analysis process. Identify process improvements, new potential offerings and internal training needs basis the same
-Reports
● Ensure timely collection of data and inputs from functional teams for the purpose of social media and brand analysis report creation
● Review reports created for social media and brand analysis
-Finance
● Raise all financial paperwork to clients and review those raised by vendors
● Calculate BCMA accurately
● Regular follow up with the client for due payment and ensure it's release by the due date
● Review all financial trackers and update the Associate Account Director on the same. Provide necessary inputs and course correction where required. Ensure their creation at the pre-defined frequency
-Team
● Organize weekly team meetings to track work progress and provide feedback to the team as a whole
● Organize regular one-on-one discussion (with team members) to provide and collect individual feedback
● Hire capable, independent resources that can understand, communicate and execute client briefs accurately
● Create a team culture of research and self-development
● Build more capable teams by mentoring and guiding them to find solutions proactively – on the client-side as well as internally
Job tags
Salary
