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Senior Executive - Medical Underwriting


Tata Group


Location

Thane | India


Job description

A Position Overview

Position Title

Assistant Manager- Medical Underwriting

Department

Underwriting-URCU

Level / Band

Role Summary:

. To ensure implementation of the individual risk assessment practice across the country

. To analyze key indicators every quarter and propose necessary amendments to achieve compliant and competitive risk assessment

. To ensure and monitor professional & personal development of the staff

. To ensure capacitation of the department every quarter.

B Organisational Relationships

Reports To

AVP - Operations

Supervises

C Job Dimensions

Geographic Area Covered

Pan India

Stakeholders Internal

Claims, POS, IT, Actuaries, Distribution Ops, Marketing, Finance, UAT, Issuance, Zones,RCU

External

Channel Heads

D Key Result Areas

Organization Process

Key Contribution

To ensure implementation of the corporate risk assessment practice across the country.

. Ensure100% completion of underwriting of all the new business, Quality check, Underwriting of RCU findings post issuance, resolves, free look changes, reinstatements, group cases & claims re-underwriting cases received by the department as per the specified inter & intra department SLAs.

. Underwriting High value complex and HNI cases includes analyzing Profit and loss accounts with Balance sheet and other financial records

. To facilitate the issuance of various big ticket cases by offering creative solutions to log cases, resolve the pendings, negotiating with the region & reinsure.

. Coordination with channel heads/Sales partner to Resolve requirement for post issuance cases

. Preparing requirement letters, CRM call log.

. Good knowledge on insurance & products & ability to take decisions post issuance on medical as well as Financials with all product facts keeping in mind

To analyze key indicators every quarter and propose necessary amendments to achieve compliant and competitive risk assessment.

. Templatising key factors that impact underwriting and in force business by type, product penetration and morbid conditions.

. Analyze the pending and closed business to facilitated identifying the trends with reason to offer solutions to minimize the same.

. Participate in the PIC to provide inputs on various aspects of risk management.

. To ensure periodic review of SOPs & SLAs to recommend amendments.

To ensure and monitor professional & personal development of the staff.

. Nominate the staff members for internal and external training programs basis their job responsibilities.

. To ensure performance optimization of the staff month on month to increase the productivity of the team.

.

Risk

. 'Own-up' the risk of the function by developing a risk aware culture through participation in measurement, analysis and mitigation of risks associated with the respective function. This includes development of risk response processes, participation in contingency and business continuity programs and reporting of emerging risks with potential impacts. Also respond to risks highlighted by employees through formal / informal mechanisms and advice on various risk management issues within the organization and provide feedback. Participate in implementing risk mitigation plan through optimum resource allocation, monitoring and reporting on status.

E Skills Required

Technical

. Industry & Insurance knowledge.

. Good analytical skills.

. Financially well versed with various accounting methods etc

. Knowledge of evaluating various risk factors in Underwriting.

. Effective presentation and interpersonal skills.

. Effective leadership skills.

. Good system skills in Excel/Word.

. Multitasking

Behavioral

Essential

Desired

Interpersonal skills

.

Communication skills

.

Supervising/Leadership skills

.

Teamwork Skills

.

Influencing skills

.

Relationship Building skills

.

Decision making skills

.

F Incumbent Characteristics

Essential

Desired

Experience

5-6 years of relevant industry experience.

4 yrs of Domain Experience.


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