Supersourcing
Location
Indore | India
Job description
Product Success Specialist (0-2 Years Experience) - Indore
Company: Supersourcing
Location: Indore
Job Type: Full-time
About Supersourcing
At Supersourcing, the Airbnb of tech talent, we're transforming the way tech expertise is sourced and utilized. Our innovative platform connects top talent with leading companies. Join us as a Product Success Specialist and play a crucial role in enhancing user experience and product efficiency.
Job Description
We're seeking a Product Success Specialist who will be instrumental in ensuring a seamless experience for our engineers on the platform. This role involves assisting users in profile completion, job applications, and gathering vital feedback to continuously refine our product.
Key Responsibilities
Assist engineers in creating comprehensive profiles and applying for jobs on the platform.
Conduct regular feedback sessions with users to understand their experience and needs.
Monitor and ensure optimal functionality of the product, identifying and addressing any issues.
Work closely with the product and engineering teams to improve user experience.
Analyze user engagement and recommend strategies to increase satisfaction and usage.
Requirements
0-2 years of experience in a role focusing on customer success, product support, or similar.
Exceptional communication skills and a strong customer-focused approach.
Proven problem-solving skills and adeptness in a tech-driven environment.
Eagerness to learn and adapt to new technologies and platforms.
A Bachelor's degree in a relevant field is preferred.
We Offer
An exciting, inclusive, and growth-oriented work environment.
Opportunities to directly impact user experience and product success.
A chance to work in a fast-paced, innovative tech company.
A collaborative team that values your input and expertise.
Job tags
Salary
