Meeting with relevant stakeholders to determine project requirements and details.
Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences.
Facilitate the customer's product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
Identifying key areas of enhancement and improvement in information architecture designs.
Make strategic design and user-experience decisions related to core, and new, functions and features.
Take a user-centered design approach and rapidly test and iterate your designs.
Collaborate with other team members and stakeholders.
Ask smart questions, take risks, and champion new ideas.
Formulating prospective informational designs and templates for further development.
Designing prototypes for informational architecture flows and experiences.
Developing draft information architectures for final products to be used by the company.
Evaluating the performance of information architectures through analysis and research.
Enhancing existing information architectures to be more interactive and digitally friendly.
Working with other members of the creative team on UX and UI design tasks.
Updating team members on information architecture design principles and developments.
Improving information architectures for products and services in both digital and print mediums.
Requirements:
Three or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments.
Expertise in standard UX software such as Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer, and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus.
Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability, and accessibility concerns.
Ability to iterate designs and solutions efficiently and intelligently.
Ability to communicate design processes, ideas, and solutions clearly and effectively to teams and clients.
A clear understanding of the importance of user-centered design and design thinking.
Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.
Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model, to regularly deliver design solutions for approval.
Be passionate about resolving user pain points through great design.
Be open to receiving feedback and constructive criticism.
Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry's latest trends and technologies.
Nice to have:
Previous FedEx experience
Master's degree
SAFe certification
Azure, K8 experience
Domain knowledge in logistics, finance, or supply chain
