Senior Talent Operations Specialist - Talent and Culture

Location

Bangalore | India

Job description

You will manage the Lead to Loan Accepted customer journey for prospective MPOWER customers. You will be the voice of MPOWER for our global applicants and partners with a focus on India. You should be an expert with demonstrable results at cultivating and nurturing tactical and strategic relationships and generating revenue with strategic partners. Your responsibilities will include but are not limited to:

• Identifying sales opportunities by proactively working with our existing partner base to promote MPOWER loan product features to drive the sales funnel
• Managing current partner accounts through building trust and ensuring partner satisfaction through offline marketing activities/events, including seminars, tie-ups, event collaboration, and so on, as well as organizing and leading webinars, learning sessions, and other in-person or online forums/offline events to increase awareness and build sales funnel.
• Onboarding and training new partners and maintain strong follow-ups and regular feedback calls or meetings
• Monitoring and analyzing lead and conversion pipelines to review performance and optimizing accordingly to ensure volume increase and quality
• Deriving insights using available data for the partner channel, as well as closely tracking ROI on marketing initiatives and developing in-depth reports to support decision-making
• Overseeing the creation, and distribution of promotional and marketing collateral, and media outreach, including social and online efforts

THE QUALIFICATIONS

• Bachelor s degree in marketing, business, communications, or a related field.
• 8+ years of consultative selling skills in financial services and/or edtech with a track record of year-over-year revenue growth in India/SE Asia
• Network in the education and financial services space that can be leveraged
• Strong understanding of banking, lending, financial services or personal finance with the ability to learn and adapt quickly
• Exceptional organizational skills and attention to detail, with an ability to move between strategic thinking and details
• Superior communication, presentation, and facilitation skills with the ability to express complex concepts in plain language to reach broader audiences as well as senior management
• Tech-first instinct, including expertise with tech tools such as Salesforce
• Proactive with an ownership mentality

Job tags

Salary