Knowledge Management Reporting Lead
Global Business Solutions
Location
Andhra Pradesh | India
Job description
About the Role
Knowledge Management Reporting Lead
Location – Hyderabad #LI Hybrid
About the Role:
The Knowledge Management (KM) Reporting Lead works closely with the wider KM team, business partners, and data providers (e.g. vendors) to develop dashboards and reports on key solution usage and engagement metrics and insights that substantiate value and impact and/or drive continuous improvement actions. The role requires partner management and consulting capabilities to identify, understand and align on key insights for various workstreams. The role also required holistic and critical thinking to prioritize insights generation and ensure alignment with business and solution strategies. Data processing and management capabilities will be essential to implement, or lead others in implementing, reports and dashboards in a balanced and scalable manner. In this role the associate will create, own, and implement adoption data strategy, adoption improvement areas, and other insights across NKC capability groups.
Key Responsibilities:
• Lead and take ownership for data and reporting workstreams, data platforms and data vendors around knowledge management solutions.
• Design and implement a data governance, management and processing strategy with a focus on sustainability and scalability
• Design and implement an insights generation strategy and roadmap with a focus on business priorities, value storytelling and continuous improvement enablement.
• Design and implement an impact strategy for supporting the operationalization of continuous improvement activities (e.g. helping business and KM team stakeholders to understand where and how they can use data to prove value or make improvements)
• Develop reports and dashboards (and associated maintenance processes) using tools (such as PowerBI) that optimally and clearly communicate data and insights.
• Collaborate with and manage (directly or indirectly) team members involved in data processing or insights generation.
• Facilitate KM workstream leads in developing data-driven continuous improvement activities around all aspects of the solution (content management, search optimization and findability, change, adoption and training effectiveness, etc.)
• Proactively build narratives with insights and data that demonstrate solution impact or value aligned to business strategies and priorities.
Diversity & Inclusion / EEO
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Role Requirements
Essential Requirements
• Degree in Business Administration, Statistics, Computer Science or Information Science (or similar)
• 12+ years of work experience in Consulting, Enterprise application analytics, or related.
• Strong analytical, problem-solving and critical thinking skills.
• Ability to translate data into relevant and meaningful business insights.
• Design Thinking and Top Down Thinking expertise a plus.
• Prior experience in Pharma/ Life Sciences Industry will be an add on.
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Desirable Requirements:
• Project management skills and experience a plus.
• Hands on with data visualization and processing tools and database technologies like SQL, Power BI, Tableau etc will be an add on.
Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here:
You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook.
Commitment to Diversity and Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: .
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?
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