WNS Global Services
Location
Mumbai | India
Job description
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Line of Business: F&A Work Location: Pune Experience:10 to 12 years Position: Group Manager Transactional Quality Skill set and Key accountability:• Create and Drive Business Process Excellence and Transformation strategies & Projects for F&A Business – P2P, R2R and O2C. • Help client organizations realize /solve for their strategic business objectives by driving Six-Sigma, Lean projects & tech led transformational projects.• Identify key operating areas for Operations and drive improvement initiatives (Process Improvement / Transformation / Automation etc.) to attain process excellence.• Initiate best practice sharing across the team• Develop new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand/operate.• Work collaboratively with teams to perform due diligence and work across design, development, testing phases for effective automation solution implementation• Take responsibility for project activities including work estimation, planning, stakeholder management and project quality• Skilled in due diligence exercises and identifying, analyzing, designing, developing, implementing and maintaining automation solutions for a variety of processes within Finance and Accounting domain for a BPO/BPM organization• Drive Quality Management System within the vertical.• Drive Quality Net Savings • Drive VOC actionable across the team and maintain / improve scores.• Drive inputs from VOC for improvements.• Contribute and present in client/customer reviews/meetings.• Adhere to compliance to quality standards.Corporate Travel background preferred
B COMM GraduateGreen Belt/Black Belt
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