DHL Aero Expreso
Location
Chennai | India
Job description
With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions . We work beyond global borders and push boundaries across all dimensions of logistics . You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.
Digitalization. Simply delivered.
At IT Services, we are passionate about IT Support Our [Service Desk] team is continuously expanding. No matter your level of [IT Service Desk Analyst] proficiency, you can always grow within our diverse environment.
#DHL #DHLITServices #GreatPlace #ITSupport #ServiceDesk
Grow together.
The ideal candidate for this position should possess Night Shift experience, demonstrating exceptional communication and problem-solving skills. A keen interest in acquiring technical skills, preferably with a minimum of 2 years of experience, is essential. The flexibility to work night shifts and be on-call is required, with shift schedules determined by operational needs. Team-playing abilities and active ownership are crucial, involving proactive follow-ups with users to ensure resolution of technical issues. The candidate should be adept at identifying and escalating issues to the appropriate internal teams. A willingness to contribute i deas and opinions as part of a continuous improvement program is highly valued, and a technical background would be advantageous for success in this role.
You are a technology aficionado, therefore you have a good understanding of Incident Management, Ticketing tool. You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.
An array of benefits for you:
Job tags
Salary
