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Location

Mumbai | India

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Job description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers, sellers and Fintechs) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operations and macroeconomics, VCA drives high impact and tangible financial results. In Asia Pacific (AP), VCA has geographically focused teams and the Center of Excellence (COE) team which provides expertise in specific industry or functional verticals (Issuer portfolio optimization, Digital, Risk, Business Solutions and Acquiring). The incumbent will be part of VCA India and South Asia’s Portfolio Optimization advisory team and will be responsible for advising Visa's clients in payment strategy, new product development, P&L optimization, portfolio management, balance build etc., working closely with the cross-functional teams in India and AP hub team in Singapore.

What a Manager does at Visa:

What will be your goals?

• Manage 9-10 medium to large size projects in a year
• Deliver consulting projects as well as analytics projects across payments value chain
• Strive to achieve excellent client Net promotor score .
• Lead the project with/without a Senior Manager/Director as engagement lead
• Develop IP for the Visa Knowledge Management Platform(s)
• Support Senior Managers/Directors in business development

What will you do?

Project Delivery

• Deliver at least 1 project at a time
• Manage allocated project deliverables within quality standards and budget .
• Structure documents and project deliverables, leveraging insights from data and client inputs

Project Leadership

• Lead at least 1 project at a time and leads client discussions for medium projects
• Routinely identifies new trends and conducts research to develop in depth comprehension of a particular topic
• Manage direct/indirect teams with/without Senior Manager’s/Director’s Project lead’s oversight and handles mentorship responsibilities.

Functions Growth

• Support white papers and IP development.
• Contribute to VCA intellectual property (e.g. case studies) that can be captured and uploaded to VCA knowledge management platform(s)
• Strengthen functional expertise in consulting service lines.

Client Management

• Manage client projects owning all client deliverables
• Support Senior Managers/Directors in business development by creating strong proposals and pitch documents , present during client meeting.

 

What Behavioral traits are we looking for?

• Independent in delivering large complex projects with quality outputs, seeks guidance as needed,
• Hunger to solve complex problems and look beyond the obvious
• Innovative thinker, encourages others and adapts novel approaches to problem solving
• Collaborate for efficiency in a project
• Influencer within project team that s/he works with or leads.
• Create a positive culture across multiple teams that s/he works with or leads

Why this is important to Visa

Payments Consulting is an important part of the overall strategy of Visa and a growing need of the clients. As the consulting arm of Visa, VCA wants to build a team of highly specialized experts that can provide best in class payment expertise to the client. In this role, you will be a critical part of Visa’s strategy to serve its client and help them grow their business and manage it more efficiently. In the role, you will at the forefront of providing consulting advice and will have ownership of key metrics directly contributing to Visa’s goal.

What you will need:

• Data analysis – Advanced
• Problem Solving – Advanced
• Business acumen – Proficient
• Communication & Story telling – Advanced
• Stakeholder management – Proficient
• Consulting Sales skills- Intermediate

Qualifications

• Graduate Degree in Any Discipline + 5 years OR Post Graduate in Management/Science + 2 years OR PhD from top-tier school or university 

• Experience in payments/banking/strategy/process consulting with top-tier consulting firms AND/OR experience in payments/retail banking/strategy unit in leading Banks

Projects you will be a part of:

You will be part of the Portfolio optimisation (PO) advisory practice and support Visa’s clients in India and South Asia in driving portfolio growth and profitability. Projects in PO vertical include – developing/launching new payment products, driving portfolio spends, arresting portfolio dormancy, driving customer loyalty, building sales strategy, portfolio rationalisation etc.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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