Customer Relations Manager
Location
Kanpur | India
Job description
Company Description
TruelyMarry, the best matchmaking platform, is dedicated to finding life partners for its users. The company boasts years of experience in connecting countless couples and fostering meaningful relationships. TruelyMarry has a passionate team combining technology with personalized expertise, ensuring a seamless experience for users. The platform is secure, authentic, verifiable, and embraces diversity, welcoming members from all backgrounds.
Role Description
This is a full-time hybrid role for a Customer Relationship Manager at TruelyMarry. The Customer Relationship Manager will be responsible for managing relationships with both clients and partners, tracking important metrics, problem-solving, managing accounts, and liaising between departments. Some work from home is acceptable, but the role is primarily based in Kanpur.
Qualifications We welcome freshers and women looking to restart their careers.
- Customer relationship management experience, preferably in matchmaking or dating.
- Strong interpersonal, communication, and negotiation skills.
- Ability to track metrics and manage accounts.
- Analytical and problem-solving abilities.
- Independent and team player.
- Organizational and project management skills.
- Minimum 12th pass or Bachelor's degree.
- Fluent in English and Hindi.
- Experience in managing remote teams is a bonus.
Qualifications for the role include experience in customer relationship management, preferably in the matchmaking or dating industry. Strong interpersonal, communication, negotiation, analytics, and problem-solving skills are a must. This is a full-time hybrid position, primarily based in Kanpur, with some remote work allowed. A Bachelor's degree in Business Administration or a related field is required, and experience in managing remote teams is a plus. Fluency in English and Hindi is a must.
Job tags
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