Delivery Manager - Customer Success Team

Location

Bangalore | India

Job description

About the Role:

Join our team as a dynamic Software Project Delivery Manager. You will play a crucial role in overseeing consultancy projects' end-to-end lifecycle, ensuring successful delivery to our clients with the highest quality standards.

Responsibilities and Duties:

• Project Leadership: Lead and motivate teams, efficiently allocate tasks, and ensure timely delivery of milestones.
• Client Collaboration: Be the primary client contact, ensuring clear communication, addressing concerns, and maintaining satisfaction throughout the project.
• Resource Management: Efficiently manage project resources, optimize allocations, and control costs for on-budget, timely project completion.
• Risk Mitigation: Identify and proactively address potential risks, ensuring smooth project progression.
• Documentation and Reporting: Maintain detailed project documentation, generate regular reports, and conduct retrospectives for continuous improvement.
• Stakeholder Engagement: Foster positive relationships with clients, team members, and stakeholders, gathering feedback to align with project objectives

Qualifications and Skills: 

• Bachelor's degree in Software Engineering, Information Technology, or related field.
• Proven experience as a Software Project Delivery Manager in a similar industry.
• Strong leadership skills, excellent communication abilities, and a track record of successful project deliveries.
• In-depth knowledge of software development methodologies, industry best practices, and quality standards.
• Effective budget, resource, and timeline management skills.
• Exceptional problem-solving skills, adaptability, and a passion for delivering outstanding client experiences.
• Prior experience in integration technology projects is an advantage.

In Addition to a Competitive Compensation Package, WSO2 Offers:

• A work culture and environment where we value both hard work and flexibility.
• A flexible leave policy. 
• Health insurance for you and your family.

About WSO2

Founded in 2005, WSO2 enables the composable enterprise. Our open-source, API-first and decentralized approach helps developers and architects to be more productive and rapidly compose digital products to meet demand. Customers choose us for our broad, integrated platform, approach to open-source, and digital transformation methodology. The company's hybrid platform for developing, reusing, running, and managing integrations prevents lock-in through open-source software that runs on-premises or in the cloud. WSO2 has over 800 employees worldwide with offices in Australia, Brazil, Germany, India, Sri Lanka, Malaysia, Singapore, the UAE, the UK, and the US. Today, hundreds of leading brands across the globe and thousands of projects execute more than 60 trillion transactions and manage over 1 billion identities annually using WSO2's technologies.

WSO2 secured $90 million in growth capital from Goldman Sachs Asset Management. The flexible capital solution will be used to accelerate WSO2's worldwide business expansion, drive growth of the company's global partner network, and support rollout of its next-generation, cloud native solutions for securely delivering APIs, applications, and digital services. Visit to learn more.

Diversity Drives Innovation

We've built our business on a commitment to diversity and inclusion. We believe it's important to foster an environment that values and respects each individual's strengths, perspectives, and ideas. Doing so not only drives innovation; it also ensures that we can create superior experiences for our customers, partners, and employees worldwide. We value the diversity of our team regardless of race, ethnicity, religion, gender, age, national-origin, disability, sexual orientation, veteran, or marital status, and we do not tolerate any form of discrimination.

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