Hiresquad Resources
Location
Pune | India
Job description
Hiring for SME-Travel Leading BPO in Pune Amadeus /Sabre Experience is must Any Tenured Customer Service Executive or SME can apply with Air Travel Experience Customer Service Process CTC UPTO 6LPA
Candidates willing to relocate can also apply Role and Key Responsibilities: Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements. Regularly impart effective coaching to team members, enabling consistent high performance delivery Identify performance related issues, develop an action plan for improvement and implement corrective action. Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations. Communicate expectations to employees and provide timely updates. Interested candidates can call at 8467054123 or mail cv at [email protected]Job tags
Salary
