K.R. Mangalam University
Location
New Delhi | India
Job description
Designation- Assistant Manager- CRM
Job Description-❖ Responsible for overseeing the School/university registration process, including the collection and verification of students' original documents. ❖ Campaign execution on CRM (NPF) for better lead-to- application conversion. Email/SMS/WhatsApp Campaign execution for lead nurturing. ❖ comparing and preparing weekly/monthly Publisher Reports for in-depth analysis, contributing to data driven insights and informed decision-making for marketing and admission purpose. ❖ Application integration between CRM system (NPF) and ERP system, streamlining data flow and enhancing overall system efficiency. ❖ Providing personalized academic, career, and personal counselling to students, assisting them in making informed decisions regarding their educational path and taking care of campus visit. ❖ maintaining meticulous records of all admission, MIS, and Operations activities, ensuring accuracy and comprehensive documentation. ❖ Responsible for facilitating coordination between different departments to support recently enrolled students. This involves ensuring a smooth transition and providing necessary assistance. ❖ Conducting training sessions for new staff on CRM utilization and best practices. ❖ Responsible for overseeing the university registration process, including the collection and verification of students' original documents. ❖ Campaign execution on CRM (NPF) for better lead-to- application conversion. Email/SMS/WhatsApp Campaign execution for lead nurturing. ❖ comparing and preparing weekly/monthly Publisher Reports for in-depth analysis, contributing to data driven insights and informed decision-making for marketing and admission purpose. ❖ Application integration between CRM system (NPF) and ERP system, streamlining data flow and enhancing overall system efficiency. ❖ Providing personalized academic, career, and personal counselling to students, assisting them in making informed decisions regarding their educational path and taking care of campus visit. ❖ maintaining meticulous records of all admission, MIS, and Operations activities, ensuring accuracy and comprehensive documentation. ❖ Responsible for facilitating coordination between different departments to support recently enrolled students. This involves ensuring a smooth transition and providing necessary assistance. ❖ Conducting training sessions for new staff on CRM utilization and best practices. If anyone is interested kindly share your CV on this mail id [email protected]Job tags
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