InCred Financial Services
Location
Mumbai | India
Job description
As a Product Manager for Collections, you will be a key player in defining and executing the strategy for our collections products. This role requires a strategic thinker with a deep understanding of product processes and a passion for delivering innovative solutions that meet both customer and business needs. Your responsibilitiesinvolve close collaboration with cross-functional teams, including Collections, Risk Analytics, Engineering, Design, and Customer support, to ensure the successful delivery of our collections product roadmap.
Responsibilities: Product Strategy: ● Develop and communicate a comprehensive product strategy aligned with overall business objectives in the collections domain. ● Gather insights from various teams to shape a holistic approach to our collections product strategy. Roadmap Development: ● Create and maintain a detailed collections product roadmap that aligns with business goals and addresses user needs. ● Incorporate input from relevant stakeholders to enrich and prioritize the collections product roadmap effectively. Feature Definition and Prioritization: ● Collaborate with cross-functional teams to define and prioritize product featuresbased on customer feedback, market analysis, and business impact. ● Act as an equal thought partner in defining solutions to user problems. ● Clearly communicate feature requirements through detailed user stories and specifications. Build vs Buy Strategy: ● Evaluate external tools and technologies for collections, making informed decisions on whether to build certain features in-house or acquire them throughexternal solutions. Development Collaboration: ● Work closely with engineering teams to ensure the successful and timely delivery of collections product features. ● Act as a bridge between technical and non-technical stakeholders in the collections domain, translating business requirements into technical specifications. Performance Monitoring: ● Establish key performance indicators (KPIs) specific to collections products and regularly monitor and analyze their performance. ● Collaborate with relevant teams in the collections domain to gather insights for continuous improvement. Stakeholder Communication: ● Effectively communicate collections product updates, changes, and milestones to internal and external stakeholders. ● Act as a point of contact for inquiries related to collections products. Regulatory Compliance: ● Stay informed about relevant regulations and compliance requirements in the collections industry, with a particular focus on data security. ● Ensure collaboration with teams in the collections domain to adhere to legal andregulatory standards, working closely with Infosec (Information Security) teams to implement robust data security measures. Qualifications: ● Bachelor's degree in business, computer science, or a related field; MBA is a plus. ● Proven experience as a Product Manager. Experience in building products for Collections is a plus ● Strong analytical and problem-solving skills. ● Excellent communication and collaboration abilities. ● Familiarity with agile development methodologies.Job tags
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