Global Enterprise Tech Resources, Inc
Location
Hyderabad | India
Job description
Hiring for SAP Practice Director/Head for a well-known group based in Hyderabad.
Roles and Responsibilities : Lead end to end AMS engagements for multiple clients and ensure quality service delivery across the tenure of the service rendered. Seek to secure more AMS engagements for GETR by building a trusted partner relationship within existing clients. Must provide leadership and management for the assigned practice and is expected to develop an effective team that will meet and exceed customer expectations. Work with clients directly. Build SAP practice team for pre-sales and delivery. Manage all aspects of pre-sales and delivery. Manage delivery to ensure the overall success of the implementation/project delivery of SAP solutions and business processes. Manage exiting and new client. Drive effective implementation strategies that are based on valid, customer-specific technology. Must provide leadership and management for the assigned practice and is expected to develop an effective team that will meet and exceed customer expectations. Proactively build and grow a team culture that focuses on successful and enduring customer and partner relationships. Mentor and nurture a team of professionals and create an effective practice team that is capable of solution development, sales enablement and delivery-market ready solutions. Overall responsible for the SLA Governance and Status Reporting. Able to monitor workload of team and where needed make necessary decisions to ensure quality and on-time delivery for the clients. Lead the deliverable development of the AMS setup. Drive and embed any Continuous Improvement initiatives and Best Practices on top of existing workload. Drive delivery of new proposals for potential new AMS clients or extension of existing clients. NOTE: Experience in the Automotive or Manufacturing Industry will be a value add. Company Overview Global Enterprise Tech Resources, Inc. (GETR) was founded by experienced SAP consultants to provide SAP support in the most cost-effective way and provide the highest ROI to the client. We focus on the Automotive Tier 1 Supplier market, and we also support other manufacturing-oriented companies. We are in southeast Michigan, home to many automotive companies and automotive suppliers. We have level-2 and level-3 SAP support service agreements with our automotive and manufacturing customers. Our value proposition revolves around our deep Industry knowledge and flexible contracting arrangements. We are a strong player in emerging technologies in SAP such as Fiori, Hybris, S/4HANA, MDG, Mobility, and NW-Portal. We will support a customer’s SAP system with dedicated resources onsite / offsite. We also offer innovative, flexible support models such as fractional FTE, retainer hours and on-demand support. In addition, we offer offshore resources in India to provide an extended support window and blend rates for more cost-effective support. We use an ITIL service delivery model spanning our onshore and offshore locations for support of production systems. Kindly get back in case you need any further details. You can reach me on ( [email protected] )Job tags
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