Amex Group
Location
Gurgaon | India
Job description
You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Manager - GMNS Operational Excellence , Monitoring & Testing
The Global Merchant and Network Services Group brings together all of the American Express businesses that serve our key partners - merchants, banks, and strategic partners - to enable a sharp focus on using the power of our network to provide unique value to all of our mutual customers. GMNS Operational Excellence team is part of American Express First Line of Defence responsible to drive risk-based decisioning and management of control and compliance objectives to support business priorities while promoting a strong risk culture. To that end, GMNS Operation Excellence, Monitoring and Testing team is responsible for developing and improving testing and monitoring strategies for GMNS business, with a strong focus on driving proactive risk identification and automated risk monitoring. The role will support Operational Risk Identification and develop governance oversight to drive valuable insights and effective risk mitigation strategies. This includes comprehensive implementation of Operational Risk Management framework consisting of forward-looking risk assessment, business and environment internal control factors, risk identification (current and emerging risk), focus on developing risk mitigation strategies leveraging Automated Key Risk Indicators, Governance Oversight of Key Risk Indicator Program to effectively manage those risks in accordance with the company's risk appetite, framework, and policy.In addition, there is an increased focus on ensuring comprehensive control coverage by analyzing data to assess impact, root cause and recommend mitigation strategies leveraging automated Key Risk Indicators. The position requires the ability to support global initiatives and participate in special projects across multiple regions and time zones.
Key Job Responsibilities:
The Manager, GMNS - Operational Excellence - Monitoring & Testing, will be responsible for developing and improving testing and monitoring strategies for the GMNS business, with a strong focus on driving automated risk monitoring. The role will support Operational Risk Identification and develop governance oversight to drive valuable insights and effective risk mitigation strategies. This includes comprehensive implementation of Operational Risk Management framework consisting of forward-looking risk assessment, business and environment internal control factors, risk identification (current and emerging risk), focus on developing risk mitigation strategies leveraging Automated Key Risk Indicators, Governance Oversight of Key Risk Indicator Program to effectively manage those risks in accordance with the company's risk appetite, framework, and policy.In addition, there is an increased focus on ensuring comprehensive control coverage by analyzing data to assess impact, root cause and recommend mitigation strategies leveraging automated Key Risk Indicators. The position requires the ability to support global initiatives and participate in special projects across multiple regions and time zones.
Responsibilities and key focus areas include:
Qualifications:
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job tags
Salary
