Specialist: Technical Writer & Documentation

Location

Delhi | India

Job description

The project deploys three-pronged approach to address the contract management challenges and payment delays in five states:

1) through the establishment of technical support units in each state, called Partnership and Innovation Units (PIUs) the team works closely with the State leadership on improving the efficiency of contract management;

2) developing health financing interventions to address contract payment delays; and

3) pioneering a partnership collaborative in each state that engages the State Government, contracting partners, and other stakeholders

SUMMARY

• The primary responsibility of this role revolves around the creation and enhancement of process documentation, best practices, compendiums, case studies, and quarterly/annual reports detailing the various activities undertaken within the project
• The technical writer plays a crucial role in collating and documenting the work being done, achievements and learnings
• This involves engaging with various stakeholders through travel to the implementation states, interviews to gather insights and information, subsequently synthesizing and documenting the findings in comprehensive reports
• The specialist is expected to actively contribute to the development of technical deliverables, working in close collaboration with both the nationaland state teams
• This entails a hands-on approach to ensure accurate representation of project activities and milestones
• The role involves not only the creation of detailed documentation but also a proactive engagement with on-the-ground realities to provide valuable context and depth to the reports
• Furthermore, the technical writer will play a key role in maintaining a repository of knowledge resources, ensuring that the documentation remains up-to-date and reflective of the evolving nature of the project
• This includes staying abreast of project developments, incorporating feedback from stakeholders, and refining documentation practices to meet the highest standards of clarity and accuracy
• Overall, this position requires a dynamic individual who can seamlessly blend fieldwork with meticulous documentation, contributing to the success of the project by providing a comprehensive and well-documented overview of its implementation and outcomes
• SCOPE OF WORK Document the implementation of project activities, including but not limited to: developing case studies, conducting stakeholder engagement, conducting key informant interviews, and documenting success stories
• Document best practices and lessons learned, both by collecting primary data and through secondary data collection, such as literature reviews
• Develop quarterly and annual reports, and any other as required
• Develop decks, proposals to support business development opportunities
• Development and finalization of project reports and briefs
• Review documents including SOPs and other materials and finalize them in line with funder reporting requirements
• Draft case studies and presentations for dissemination to the client, partners, and stakeholders

QUALIFICATIONS

• Post-graduate level degree in a relevant field (writing, communications, social sciences, development studies) from a reputed institute Good understanding of healthcare projects in India and globally, with preference in TB

• At least five years experience in writing high-level documents and reports in English focusing on healthcare initiatives
• Proven experience of working with international NGOs and UN agencies on similar programmes preferred
• Fluency in written and spoken English is required
• Demonstrated command of the language, with a strong vocabulary and ability to write fluidly, consistently, and efficiently
• Proven content writing, editing/proofreading, copywriting experience Working knowledge of content management systems Ability to research, conceptualize, and produce unique content
• Experience conducting in-depth research and primary data collection via interviews and other sources to original content Brainstorming and creating different content formats with definite copywriting techniques

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