Jobs opening for Process Associate - Mohali
Exemplar Global Resources Private Limited
Location
Sahibzada Ajit Singh Nagar | India
Job description
Dear Job Seekers,
We have an urgent opening for the Process Associate (Operations) position - Mohali.
Job description
Essential Duties:
- Receive incoming telephone calls from customers and provide them with the relevant information for sales
- Respond to social media queries received and allocate it to the concerned sales location
- Act as the first point of contact with the customer
- Forward the leads generated to salesperson and follow up with them
- Handling queries and complaints of the customers
- Develop and maintain relationships with customers
- Input all relevant data for each call in the system
- Various administrative duties as assigned by operations
Minimum Requirements:
- Must have experience in international customer assistance
- Bachelor’s Degree in business or related field
- Skilled at providing exceptional service to customers over the phone or e-mail
- Experience related to the transportation industry would be a huge asset
- Energetic and positive nature
- High degree of accuracy and attention to detail
- Effective problem solving and conflict resolution skills
- Ability to work independently and as a team member
- Proficient in Microsoft Office suite
If you are interested in joining our growing organization, please apply with your resume.
Job Type: Full-time
Salary: ?25,000.00 - 35,000 per month
Job Location: Phase 8B Industrial Area – Mohali.
Job Timings: 1:30pm to 11pm.
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Communication Skill,Voice Process, Sales
Designation: Process Associate ( Customer Assistance)
Vacancies: 7
Experience: 1.0 Year(s) - 5.0 Year(s)
Job tags
Salary
Rs 2.6 - 4 lakhs p.a.
