Online Support Representative

Location

Raipur | India

Job description

• The Online Support Representative is responsible for providing customer service on the internet and phone
• This includes answering questions, troubleshooting, and assisting with product use
• The Online Support Representative will be responsible for providing support to customers via email and phone calls

• Provide customer service via email, phone and social media
• Answer technical questions about our products
• Troubleshoot issues with our products, including email setup and syncing
• Assist with product use
• Manage the online community forums and provide customer service

Job tags

Salary