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Lead Assistant Manager


EXL


Location

Chennai | India


Job description

Job Summary

Team Leadership

  • Foster a collaborative work environment, promoting teamwork, and professional growth.
  • Set clear performance expectations, conduct performance evaluations, and provide feedback to team members.
  • Identify training needs and coordinate training programs to enhance the skills and knowledge of the team.

Test Planning and Strategy

  • Collaborate with project stakeholders to define test objectives, scope, and deliverables.
  • Develop comprehensive test plans, strategies, and test cases to ensure maximum test coverage.
  • Identify and prioritize testing activities based on project requirements, risks, and timelines.
  • Estimate testing efforts and allocate resources effectively to meet project deadlines.

Test Execution and Reporting:

  • Oversee the execution of manual test cases, ensuring adherence to defined test procedures and standards.
  • Conduct functional, regression, integration, and system-level testing as necessary.
  • Analyze and document test results, defects, and issues, and communicate them to the relevant stakeholders.
  • Monitor and track testing progress, providing regular status updates and reports to management.

Process Improvement:

  • Continuously evaluate and enhance the manual testing process to increase efficiency and effectiveness.
  • Identify opportunities for automation and work closely with the automation team to automate relevant test cases.
  • Implement best practices, standards, and methodologies to improve the overall quality of the testing process.
  • Stay updated with industry trends and advancements in manual testing and Agile methodologies.

Collaboration and Communication:

  • Collaborate with cross-functional teams, including developers, business analysts, and project managers, to ensure seamless coordination and alignment of testing activities.
  • Communicate testing status, progress, and potential risks to stakeholders and project teams.
  • Act as a point of contact for any testing-related issues, providing timely resolutions and escalation when necessary.

Requirements

  • Proven experience in manual testing, with at least 10+ years of experience and 2 years in a leadership or managerial role.
  • Strong understanding of manual testing methodologies, processes, and best practices in an Agile environment.
  • Proficient in test planning, test case development, and test execution in Agile projects.
  • Familiarity with defect tracking systems, test management tools, and Agile project management tools (e.g., JIRA).
  • Excellent analytical and problem-solving skills, with a keen attention to detail.
  • Strong leadership and team management abilities, with excellent communication and interpersonal skills.
  • Ability to prioritize tasks and manage multiple projects in a fast-paced Agile environment.
  • Extensive Manual testing experience leading various teams and hands on Selenium Automation testing.
  • Relevant certifications such as ISTQB Certified Tester - Foundation Level and Agile certifications are desirable.

Primary External Interactions

  • Excellent communication skills (verbal and written) to interact with Stakeholders across multiple lines of business on various project milestones, process changes, escalations, etc


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