Talent & Culture Manager - IMV, INM & IT
Location
India | India
Job description
Job Description
Company Description
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
- Ensure hotels formulate and implement appropriate T&C polices and procedures.
- Coordinate and support each T&C department to ensure activities are in keeping with philosophical and operational stipulations/initiatives of Accor.
- Assist T&C teams to prepare their Business Plan ensuring relevant SMART objectives are developed which fully address the business objectives of the hotel and training needs of the employees.
- Ensure hotel's efficiently produce documentation required by Division/Corporate Offices collating regional summaries where required
- Ensure all hotels in the cluster conform with local legislation.
- Manage the timely and confidential handling of employee data using Accor Systems.
- Coordinate Employee Benefits Programmes.
- Leads the strategy, implementation and sustainability of Talent & Culture initiatives with focus on global Accors objectives and facilitating communication, collaboration of efforts and sharing expertise across cluster.
- Delivers sound results across cluster by championing implementations, tracking results, problem solving, and leveraging efforts wherever possible.
- Leads the overall strategy, planning, evaluation, resourcing, and follow-up of engagement survey related activities; in collaboration with the appropriate business and discipline partners.
- Ensure close professional relationships are established and maintained between management, employees, Accor other Hotels, government officials and the local community.
- Ensure consistent and fair grievance handling and misconduct management providing professional counseling and coaching to correct inappropriate behaviors.
- Ensure employee communication channels are in place to enable management to effectively utilise employee feedback to improve business performance.
- Oversee the development of L&D to successfully implement suitable training programme, ensuring these meet the training needs, and the business objectives of the hotels.
- Prudently balance resources and standards of service to meet financial goals and guest expectations.
- Managing the Staffing and Recruiting Process of Critical positions
- Conduct timely Talent Review Discussions.
- Champions and builds the talent management pool in support of cluster, property and region talent strategy in line with the company diversity & inclusion strategy.
- Coordinates and participates in succession planning activities in the market, as appropriate.
- Conducting periodic Audits for the units and share the observations accordingly make an action plan if required.
- Leveraging skills and best practice within the cluster T&C team.
- Creates value through proactive approaches and collaboration with the cluster colleagues that will affect performance outcome or control cost within disciplines.
- Serves as key change agent for initiatives that have high employee impact driving the teams across the cluster and setting expectations and outcomes.
- Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
- Performance Management, provide advice and guidance to the managers to support them in dealing with difficult performance issues. Undertake disciplinary and grievance investigations or hearings.
- Ensure uniformity of culture within the cluster.
Qualifications
•5 + years of Experience.
Relevant Masters/ Degree.
•Self driven individual, with pro active & positive approach to change.
•Strong operational / technical knowledge.
•Strive for results (Success oriented, data finder, proactive).
•Strong negotiation skills.
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