Ssterling Workforce Enterprises Private Limited
Location
Thane | India
Job description
Required Client Relationship Manager
Experience: 2+ Years
JOB DESCRIPTION
➢ Making sure all the leads of the clients after placing orders are met.
➢ Always ask them for true feedback.
➢ Servicing the client after receiving the order till the time of collection
of payment.
➢ Resolve the queries and questions of all the clients.
➢ Give or support the participants/clients about company products or
services.
➢ Acting as a point of contact for complaints and escalating issues to
the concern.
➢ Understand client queries and solve them in any manner.
Key skills for Client Relationship Management :
➢ Polite disposition.
➢ Ability of rigorous followup.
➢ The ability to communicate confidently – both through speaking and
writing – with colleagues and clients.
➢ Ability to understand the circumstances and act accordingly.
➢ Proactive.
➢ Thorough knowledge of products/services.
Job tags
Salary
