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Location

Udaipur | India

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Job description

- Driving business through acquiring new customers in the allocated region with focus to improve the affordable reach

- Nurturing the relationship with all sourcing partners - Connectors, Referral Partners and I Bank

- Enhancing business through increase in market share of affordable mortgage and deeper geography penetration along with other products i.e. LAP, Mortgage, Home Loan.

- Ensuring high levels of engagement for effective pre & post customer service.

- Responsible for login of files and ensuring smooth processing of files using available digital methods

- Complete control of NPA and Collections / overdue cases sourced

- Maintenance of portfolio health by ensuring lend to collect culture is followed up to the last mile

- Liaison with and manages legal, technical, collection, FI and RCU vendors

- Strong focus on post onboarding services, customer retention and audit management

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Job tags

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Salary