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Program Manager - Integrations


Tata Group


Location

Bangalore | India


Job description


Technical Delivery Manager
Job Description:
Roles and Responsibilities
. Accountable for technical delivery of Ecommerce Integrations.
. Responsible for Leading multiple delivery streams to deliver successful project outcomes
. Plan, track and manage resources.
. Vendor management SOWs, budgets, invoice approvals, resource onboarding /offboarding and governance through regular governance meetings
. Providing technical guidance to team
. Partnering with business stakeholders, architects to understand business requirements and low-level technical design
. Plan, manage, track delivery through a combination of agile tools and traditional planning tools where required to ensure overall delivery across all streams are sequenced and tracked
. Ensure risks are pro-actively managed and highlighted in right forums to seek support for resolution
. Ensure all deliverables, checkpoints are planned and delivered to meet the banks standards and quality gates
. Pro-active planning on development dependencies and plan and track them to closure
. Measure and monitor progress and quality using data-oriented approach
. Participate in scrum of scrums and cross stream meetings to discuss, highlight dependencies across systems.
. Conduct regular checkpoints ( daily scrums, weekly project meetings) and track actions to closure
. Put in change management processes to manage and deliver agreed business outcomes
. During test phases, actively drive defect fixes to meet SLAs. measure and manage defect density, re-open rates
. Promote a culture of inclusiveness and have active participation from the team during team meetings and standups.
. identify areas of improvement from each sprint and work towards continuous improvement to improve sprint velocity and quality
Leading and contributing to cross-team improvement initiatives relating to agile methods, CI/CD tools, people, architecture, project management and governance, including further adoption and improvements to the Banks System Development Methodology (SDM)
Skills
. At least 12-15 yrs experience with a track record of successfully delivering complex projects
. At least 5 years in managing / building applications in ecommerce, Order management systems, payments domain
. Should have had at least 5 year's of experience in managing large scale projects & building applications from scratch using APIs and micro services and leading multiple streams
. Strong project / program management skills in Ecommerce Domain
. Knowledge on Sterling OMS and Salesforce commerce is a plus
. Should have prior experience in managing virtual teams in onsite/offshore model
. Should have a development background and the right level of experience and expertise to coach and design, plan and deliver complex applications
. Ability to work under strict deadlines
. Own overall delivery and drive teams' velocity
. Strong analytical and communication skills and
. Go-getter with a keen focus on delivery


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