Movate
Location
Chennai | India
Job description
Role Summary & Experience:
We are looking for a passionate and experienced Account Manager candidate with proven track record for expanding existing business and acquire new business within named accounts This individual will have responsibility for account management and stakeholder management for named account(s). Position : Associate Director – Account Management Location : Chennai Job Responsibilities: Manage a portfolio of accounts in Telecom unit selling all the service lines Manage the portfolio revenue and margin goals for the given financial year Drive KPIs, SLA’s and evangelize the adoption Lead customer relationship representing all service lines as portfolio leader Provide delivery oversight to fulfil contractual obligations as per the MSA and SOWs. Develop account plans, sales growth strategy and execute the same Interface with Marketing to support brand-building initiatives among potential customers Provide market feedback to the executive management team and identify opportunities that enhance our business and revenue Identify and implement comprehensive business development and sales strategies by leveraging Movate service offerings. Also position Movate’s expertise in identified areas, help create unique differentiators Define customer strategy / priorities for the practice, based on a clear understanding of customer needs and pain points Respond to RFPs working collaboratively with pre-sales and solutions teams Collaborate with delivery teams to ensure timely fulfillment of open requirements Provide inputs to solutions teams about market trends and competitive intelligence to sharpen solutions Identify potential strategic partners, alliances, and relationships on an on-going basis to grow the business Drive sales excellence and CSAT in collaboration with the delivery organization Desired Skills: 10-20 years of relevant experience in IT Industry Should have experience of working with Telecom Clients and should have experience of Client Relationship Management/Account Management, Onshore and offshore delivery models Going beyond existing stakeholders, mapping new LOB’s / Stakeholders, and positioning Movate services around Digital Engineer Services Understanding of industry business trends and current challenges, and ability to carve potential opportunities based on internal capabilities and offerings Proven experience of successful client relationship management and delivering account growth within Microsoft Account Proven track record of being able to grow existing book of business be it upsell and cross sell services into other buying centers of the same organization Ability to connect and work with business, procurement, and vendor management organizations across multiple functions. Ability to work their way up the value chain through proactive proposals and thought leadership. Assertive, yet consultative sales acumen. A self-starter with a passion for Business Development. Strong understanding of market trends and ability to create end-to-end, multifaceted, go-to market strategy for service line. Experience in implementing best practices sales methodologies and techniques. Develop and optimize a sales pipeline, manage pursuit strategies focused on senior executives to deliver new client wins. Track record of meeting and/or over-achieving sales revenue targets by being able to match services offerings with customer needs About Movate: Movate is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients’ critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,000 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. The company has overcome macroeconomic headwinds to become the industry’s fastest growing and most awarded company in its revenue range. EEO Statement: Movate provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information and other characteristics that are protected by applicable law. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. Duties, responsibilities, and activities may change at any time with or without notice.Job tags
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