Location
Delhi | India
Job description
- Opportunity to learn and grow
- Work in a dynamic environment with an exposure to implement new ideas
Job Description
Key Responsibilities: - Strategic Leadership:
- Develop and execute innovative collections strategies aligned with the company's growth objectives.
- Proactively identify opportunities for process improvement and operational efficiency.
- Team Empowerment:
- Lead, inspire, and empower a high-performing collections team.
- Foster a culture of accountability, continuous learning, and adaptability to change.
- Agile Process Management:
- Implement agile collections methodologies to respond swiftly to market dynamics.
- Collaborate with cross-functional teams to align collections strategies with business goals.
- Performance Metrics:
- Establish and monitor performance metrics, ensuring the collections team consistently meets or exceeds targets.
- Implement performance-based incentives to drive motivation and productivity.
- Innovative Technology Integration:
- Evaluate and integrate cutting-edge technology solutions to enhance the speed and efficiency of collections processes.
- Leverage data analytics and AI to make informed decisions and predictions.
- Customer-Centric Approach:
- Implement customer-centric approaches that prioritize positive interactions and long-term relationships during the collections process.
- Develop strategies to enhance customer satisfaction and loyalty.
- Risk Mitigation Strategies:
- Collaborate with risk management teams to assess and mitigate credit risks effectively.
- Proactively identify potential risks and develop strategies to address them.
- Market Intelligence:
- Stay abreast of industry trends, market changes, and competitor activities.
- Utilize market intelligence to adapt collections strategies to maintain a competitive edge.
- Regulatory Adherence:
- Ensure that collections practices comply with all relevant regulatory requirements.
- Collaborate with the compliance team to implement changes as per evolving regulatory standards.
The Successful Applicant
Qualifications and Requirements:
- Bachelor's degree in Finance, Business, or a related field MBA preferred.
- Extensive experience in a senior leadership role within the collections function of a reputable NBFC or financial institution.
- Proven track record of successfully managing collections in a fast-paced, growth-oriented environment.
- Strong analytical and strategic thinking skills.
- Exceptional interpersonal and communication skills.
- Demonstrated ability to drive innovation and lead change initiatives.
- Familiarity with advanced analytics tools and technology solutions.
This position offers a unique opportunity for an ambitious and forward-thinking professional to contribute significantly to the success and growth of our NBFC in a dynamic market environment. The job description may evolve to align with the organization's changing needs and industry trends.
What's on Offer
Competitive Salary:
- The Head of Collections will receive a highly competitive base salary commensurate with their experience, skills, and the responsibilities associated with the role.
- Performance-Based Bonuses:
- Eligibility for performance-based bonuses tied to the achievement of predefined collections targets and overall company performance.
- Stock Options/Equity Participation:
- Participation in the company's equity program or stock options, providing the opportunity to share in the financial success and growth of the organization.
- Comprehensive Benefits Package:
- Access to a comprehensive benefits package, including health insurance, life insurance, and other relevant benefits.
- Retirement Benefits:
- Retirement savings plan or provident fund contributions to support long-term financial planning.
- Flexible Work Arrangements:
- Flexibility in work arrangements, including options for remote work or flexible hours, to support a healthy work-life balance.
- Professional Development Opportunities:
- Opportunities for continuous learning and professional development, including access to workshops, seminars, and relevant training programs.
- Career Advancement:
- Clear pathways for career advancement within the organization, with the potential for further leadership roles as the company continues to grow.
- Dynamic Work Environment:
- Exposure to a dynamic, fast-paced work environment where innovation and creativity are encouraged.
- Employee Recognition Programs:
- Participation in employee recognition programs to acknowledge and reward outstanding contributions to the success of the collections function and the organization as a whole.
- Health and Wellness Programs:
- Access to health and wellness programs to support the physical and mental well-being of employees.
- Company Culture:
- A positive and inclusive company culture that values diversity, collaboration, and a shared commitment to excellence.
The comprehensive compensation and benefits package is designed to attract and retain top talent while fostering a supportive and motivating work environment. The specifics of the package may vary based on individual negotiations and the evolving needs of both the candidate and the organization.
Job tags
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