Location
Bangalore | India
Job description
CommScope is looking to add a Staff Content Developer to our RUCKUS team at Bangalore.
How You'll Help Us Connect the World
The Education team is looking for a content developer to craft and develop Instructor Led Training (ILT), Virtual Classroom Training (VCT), Web-Based Training (WBT), and Mobile Learning content for diverse users of the Ruckus family of switches and WiFi networking products. Ruckus's courses are crafted to teach Ruckus networking product technologies, installation, configuration, integration, management, fixing, and maintenance.
Required Qualifications for Consideration:
- Capture course requirements from internal and external technical audiences and key team members
- Craft and develop comprehensive technical courseware that includes presentation slides, application examples, and lab exercises
- Work with a team of curriculum developers and technical trainers
- Ability to learn sophisticated technologies and tools used to develop technical training material
- Build training plans, course design documents, & course descriptions
- Design and facilitate lab environments and lab procedures as required
- Attend TOIs and other product training and learn Ruckus products from pre-release stage
- Work with product development and engineering teams and domain experts to craft, develop and publish learning content
- Incorporate peer feedback to improve new or developed courses
- Write and review certification exam questions and provide feedback
- Learn and apply new tools, applications that improve the learning experience both on course development and delivery
- Follow team curriculum development processes and procedures
You Will Excite Us If You Have:
- Self-directed worker who is proactive, takes ownership for on-time task completion and Diligent
- Excellent English written and verbal communications skills
- BA/BS in instructional technology and/or design, computer science, and/or equivalent IP/Wi-Fi field experience
- Mastery of Microsoft Office Suite, especially Power Point and Word
- Preferred experience with:
- Articulate Storyline 360 and Camtasia
- Adobe CC (Photoshop, Audition- also Illustrator, Acrobat, Premiere)
- Publishing content for LMS
- Audio and video editing skills
- Technical knowledge of Ethernet and Wi-Fi networking
- 5+ years of technical training and/or courseware development experience in the IT, Networking or Telecommunications industry
- People with equivalent experience that includes technical writing and communication skills will also be considered
- Networking certifications are a plus
- This position has flexibility in location and allows for working Remotely
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