AT&T Cybersecurity
Location
Secunderabad | India
Job description
We are so glad you are interested in joining AT&T.
Education:
Job Description:
. 24 x 7 Production support and second level trouble shooting of salesforce.com application incidents. . 24 x 7 second level outage response for salesforce.com applications . 24 x 7 Application performance monitoring, troubleshooting and corrective actions for salesforce.com applications. . Support incident management and problem management / RCA for salesforce.com application issues Primary / Mandatory skills: . Overall Experience: 4+ years' experience in Production Support / Operations for Mission Critical, high performance salesforce.com applications and Mulesoft integrations. . Experience in Monitoring product for all defined KPIs to ensure best-in-class customer experience. . Experience working in modern cloud ecosystems, such as Azure, AWS or GCP . Experience with CICD process using GIT, Jenkins / Copado or similar tools for deployment of Apex Code, Salesforce configurations and Mulesoft APIs. . Experience on APEX, SOQL, SOSL . Familiarity with Visual Studio Code, Creating Scratch Orgs etc. . Experience in managing Linux / Unix / Windows environments / clusters. . Excellent written and verbal English communication skills to work in a Global team. Secondary / Desired skills: . Agile, Lean Agile and/or Scaled Agile methodologies. . Previous experience working in a SCRUM or agile environment. Education Qualification: BachelorWeekly Hours:
40Time Type:
RegularLocation:
Hyderabad, Andhra Pradesh, IndiaIt is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
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