Program Officer- Digital Primary Health Care (PHC)

Location

Mumbai | India

Job description

• There have been persistent efforts focused on improving primary healthcare (PHC) and overcoming the hurdles of low coverage and poor quality of health services through several Digital Health interventions
• Howe'ver, majority of these initiatives are designed with very specific clinical or administrative purposes and lack a comprehensive ecosystem approach resulting in multiple applications and digital portals in use for their health system
• This cascades into poor accountability and performance, time and resource wastage, lack of continuum of care, and low coverage of health services, resulting in poor health outcomes
• PATH is supporting the state of Maharashtra with digitization of primary level of care and health service delivery in select districts
• The project intends to demonstrate end to end digitization in healthcare and develop a digital saturation model at district level, leveraging fit for purpose digital solutions/interventions through the use case of improving reproductive, maternal and child health service delivery indicators
• The district saturation model will include coverage across rural & urban areas and service delivery across public and private sectors
• The focus will be on digitizing healthcare facilities, community health initiatives/programs and deploying innovations for accelerating service delivery across continuum of care
• The project aims to form a digitally competent health workforce, improve access to health and systems-level data for resource planning and management, enable creation of longitudinal health records for patients, and enable interoperability of digital systems across healthcare facilities
• This will result in data-driven decision-making leading to improved access and service coverage, citizen empowerment, quality care, and enhanced healthcare provider accountability
• These positive health outcomes, complemented by favorable policies, governance support, local leadership, and partnerships, will accelerate Universal Health Coverage (UHC)

Responsibilities:

• Work closely, build and sustain collaborative relationships with state, district and block level stakeholders for project implementation.

• Coordinate and participate in the state planning and review meetings to ensure smooth implementation of project activities.

• Work closely with senior state and district officials for TA support for digital health

• Support gap assessment activities for digital health in the state and development of State Digital Health Roadmap.

• Plan project activities in coordination with PATH Delhi team

• Support project activities regarding adoption of ABDM by stakeholders

• Support documentation of project activities and updates

• TA to state level authorities in making annual budget plans (Program Implementation Plan) and proposals.

• Day to day liaison with state and district level administration for smooth implementation of the program as well as interdepartmental coordination.

Education Qualification, Experience and Required Skills:

• Minimum of 5-7 years of experience and demonstrated skills in public health program management (experience in digital health projects preferable)

• masters degree in management or public health from a reputable graduate school.

• Demonstrated experience of working with state and district level government health departments, preferably in Maharashtra

• Technical knowledge and field experience of planning and implementation of public health programs and health systems strengthening in Maharashtra, especially RMNCH

• Familiarity with Indian public health system, flagship initiatives in health sector and relevant government policies/ strategies particularly NHM, Ayushman Bharat Health & Wellness Centers, ABDM, National Health Programs etc

• Proven ability to multi-task and collaborate work effectively with senior staff, colleagues, donors, partner organizations, stakeholders, local institutions, and others at all levels.

• Ability to work in a complex environment with multiple tasks, short deadlines, and an emphasis on quality.

• Excellent analytical, communication, presentation and report writing skills.

• Excellent skills in facilitation, team building and coordination.

• Demonstrated ability to multi-task and thrive in fast-paced, high-pressure situations.

• Excellent command over MS Office applications, especially MS Word, MS Excel, and MS PowerPoint

• Fluency in English, Hindi and Marathi is essential

• Extremely detail-oriented, with the ability to communicate effectively.

• Strong interpersonal and organizational skills.

• Demonstrated ability to work effectively in a multi-site organization and in a team-based structure.

• Proven effectiveness while working in a team-based environment, but capable also of working independently.

• Ability to develop productive working relationships with other agencies, stakeholders and other organizations including government counterparts at state and district level

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