Salesforce Product Developer
Location
Pune | India
Job description
About NeuraFlash:
We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels, Service Cloud, Field Service, CPQ, MuleSoft, and Einstein Analytics. We are experts in building experiences grounded in data that transform and optimize the employee and customer journey.
What sets NeuraFlash apart
At NeuraFlash, our people form the core of our business and the soul of our brand. We hire individuals who inspire us and look at challenges as opportunities to create innovative solutions. You'll be provided with ongoing education and development opportunities via our Salesforce Partnership Program and mentorship programs created for our aspiring leaders. NeuraFlash is on the forefront of cutting-edge technologies and we understand by investing in you, we're investing in ourselves!
AS A
PRODUCT DEVELOPER YOU WILL HAVE THE OPPORTUNITY TO:
- Imagine and develop new unique products on the Salesforce platform using tools like Salesforce Einstein, Lightning Web Components, Flow, Console, Apex, etc
- Collaborate with product managers and cross-functional teams to understand market requirements and provide value-add and scalable solutions
- Perform hands-on solution design, proofs-of-concept, development, and testing, in a fast-moving and close-to-customer hybrid engineering environment
- Participate in the full software development lifecycle, from ideation to planning to development to deployment and ongoing success
- Stay up-to-date with the latest releases, updates, and market changes
QUALIFICATIONS:
- 4+ years of hands-on experience with Salesforce, understanding of Salesforce architectural concepts, capabilities, and constraints
- Strong understanding of object-oriented programming concepts and design patterns
- Bachelor's degree in Computer Science, Software Engineering, or equivalent
- Strong Analytic skills with the ability to formulate a problem/solution in both business & technical terms
- Experience with integrations between Salesforce and other systems
- Excellent communication skills and ability to work in a fun, collaborative environment
Preferred Skills: - Experience with front-end technologies such as HTML, CSS, and JavaScript & Responsive Web Designs
- Experience with Service Cloud and Service Cloud Voice is a plus
- Experience with Salesforce AI including Einstein is a plus
- Experience with AWS development is a plus
- Experience working on Digital Channel or Contact Center applications is a plus
What's it like to be a part of NeuraFlash
- Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, our India office, or you're one of over half of our NeuraFlash Family who work remotely, we're focused on keeping everyone connected and unified as one team.
- Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
- Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
- Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
- Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.
The Flashy Perks:
- Be in the right space: Work at the forefront of AI & Innovation on the Salesforce and AWS Platforms.
- Growth: In 2023, we grew our team by 21%, and we plan to do the same again this year! There's no limit to where your career at NeuraFlash can go.
- L&D Program: We are invested in your success. This program was built to help our employees advance in their career in Salesforce and at NeuraFlash.
- The Buddy Program: Each new team member is assigned a mentor to help them acclimate at NeuraFlash.
- Monthly & Weekly Socials: We hold monthly & weekly virtual socials to have more opportunities to be together.
Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States, and India. If you prefer to work from your home, we can accommodate remote locations anywhere in the United States for our U.S. based employees, anywhere within British Columbia and Ontario for our Canadian employees, and anywhere within Colombia for our Colombian based employees!
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