Location
Bangalore | India
Job description
Position reports to
External Interface
- ISO Certifying body
- Third party Agencies (outsourced agencies)
- Retailers.
- Liaison with local government authority
- Vendors for the purpose of AMC
- External/Third Party FLS Safety Auditors
Minimum Qualification
- BE/ BTech in mechanical or civil or Fire from a reputed institute. Or
- Science graduate with Diploma/Advance Diploma in Industrial Safety Post Graduate diploma in Fire Safety Management or Station officer or Sub officer course from NFSC, Nagpur or IFE UK/ IND equivalent.
- Lead Auditor course-:ISO 45001, NFPA certifications, NEBOSH IGC preferred.
Minimum Experience
- 8-12 years of experience in retail/real estate industry with exposre in EHSMS & ISO certifications
Special Skills/Attributes
- Fluency in communication with management and senior team at locations.
- Good in preparation of PPT and excel.
- Extensive travelling required for roles. (Pan India)
- Knowledge of Fire & Safety systems.
- Knowledge of statutory legislations pertaining to safety & NBC 2016 norms.
- Disaster Management techniques & training.
- Training & mock drills.
- Testing of all types of safety systems.
- Pleasing Personality
Overall Purpose/Objective o f the job
Assist the General manager Operations in establishing systems, processes and procedures for providing a safe and secure environment at the centre responsibility for ensuring adherence to define Fire and safety guide lines for all operation with focus on specific geographic area of the centre. Responsible for safeguarding the centre from all fire related threats and ensure preparedness for any emergency situation
Key Responsibilities
Operations/Property Management
- Responsible to take active leadership in managing and upholding the Fire and Life Safety (FLS) in the Mall.
Responsible for overseeing and managing Mall FLS functions as follows:-
- Fire Prevention Plan
- Fire Hazards Elimination
- FLS Systems inspection, testing and maintenance
- Fire Emergency Plan
- Ensure that the mall FLS systems comply with local fire safety codes and regulations and corresponding Government permits & certificates are secured.
- Ensure that mall FLS performance complies with the required Corporate Policy, standards and procedures.
- Plan and implement FLS systems inspection, testing and maintenance..
- Establish Fire Prevention and Emergency Response & evacuation procedure.
- Ensuring that Fire and Life Safety training and drills are effectively implemented.
Fire Safety Management
- Plan, organize, lead and control FLS program and initiatives
- Secure all the corresponding permits and certification from local Authorities.
- Complete and submit the required FLS report.
- Ensure smooth coordination and operation of all activities.
- Ensure that FLS activities are in compliance to Corporate Policy and FLS Manual or FLS standard.
Fire Prevention Plan
- To establish and implement fire prevention plan to maintain high level of fire safety awareness in
the mall.
- To establish Fire Safety training program for staff.
- To ensure that required safety training is implemented.
Fire Hazards Elimination
- To establish fire safety inspection programs to eliminate, minimize and control potential sources of fire or fire hazards.
- To keep and update Fire Hazard Assessment Records.
- To monitor fire escape routes for any obstruction and shall report any violations in writing.
FLS Systems inspection, testing and maintenance
- Conduct the FLS System inspection, testing and maintenance (ITM) program that comply with the requirements of FLS Manual, conform to equipment manufacturer s instruction, and the requirements of local Fire Authority.
- Ensure that complete inventory and documentation of FLS System and components are available and updated.
- To establish and update the Master ITM Plan outlining the over-all ITM activities, frequency and schedule. Implement them accordingly.
- Ensure that FLS system impairment procedures are executed effectively.
Fire Emergency Plan
- To establish plan for response and communication in the event of fire emergency.
- To establish training plan for Emergency Response Team (ERT) to fight incipient fires.
- Establish Emergency evacuation procedures and set program to conduct fire drills.
- Establish procedure to account for all staff in the Assembly Area after emergency evacuation has been completed.
- Arrange for the Fire Authority to participate in training and fire drills.
- Maintaining records of all training, fire drill tests and recommendations for improvements.
Hiring and management of outsourced agency
- Short listing and selection of outsourced agency by defining the scope of work, evaluating the technical capabilities of various agencies, plan for the overlap of agencies, etc
- Provide inputs to the Chief Security Officer on the performance of the outsourced agency and propose action plans to address any issue/ concern, improve performance etc
- Ensure timely goal setting, monitoring, review of performance parameters and feedback to team members including outsourced agency staff.
- Conduct regular discussions with the agency manager/ supervisor of the outsourced agencies to discuss the agency s performance, identify areas of improvement and prepare an action plan for the same
Daily briefing and reporting
- Ensure timely preparation of various reports (incident/ observation report, daily, weekly, monthly, quarterly, half yearly and annual reports including checklists, etc) for the functional operations.
- Receive daily reports from outsourced agency staff on last day s operations (daily report, incident reports, kiosks report, key highlights, issues, etc,) and discuss the same with the Chief Security Officer in case of any requirement.
- Supervise the operations of the fire team - sending of mass SMS, collation of various reports.
- Conduct surprise checks and audits of premises retailers to ensure the presence of fire safety and spreads the fire awareness by providing training to all the internal and outsourced staff.
- Ensure maintenance of all documents pertaining to functional operations in proper order (records, various reports, audit results, etc)
Trainings/ Drills
- Prepare training schedule for the various training programs at the Center and ensure delivery adherence (by ensuring timely communication, plan logistics, coordinating with outsourced agencies for delivery, if required, etc).
- Conduct various Fire & safety drills (evacuation, fire, etc) for the various special teams formed (Emergency Response Team, Fire Team, etc) to enhance the preparedness of the center towards any exigency.
- Conduct special trainings for retailers, employees, outsourced staff, etc, to educate on basic fire safety aspects and awareness of safety procedures in case of any emergency
Inspection and Audit
- Provide assistance to the scheduled internal and external audits by preparing schedules, ensuring all documentation is in place and liaison with the internal and external auditors.
- Assist the General Manager Operations in reviewing the audit reports on the functional operations to identify areas of non-compliance and prepare action steps to address the same.
Financial Responsibilities
- Support the Chief Security Officer in preparation of the Annual Security Plan in line with the Safety requirements with cost approximations.
- Provide inputs to the GM Ops& Chief Engineer for preparing the budget (both operational expenditure and capital expenditure requirements) for own area of operation.
- Monitor the expenses (both capital and operational expenditure) of the function against the assigned budget and ensure compliance
- Verify the invoices raised by the agencies before forwarding the same to finance and accounts department and ensure payment within defined timelines.
- Ensure proper documentation of all expenses incurred and follow the guidelines provided by the Finance & Accounts function to ensure compliance.
Other General Responsibilities
- Conduct inspections to check that FLS standards are maintained during renovation.
- Maintain good relationship with Authorities.
- Endeavors to promote goodwill and create a pleasant atmosphere amongst fellow workers/officers
- Abides to rules, regulations and policies of the mall.
- Perform other tasks as assigned by the mall
- Be the first point of contact in any exigency situation and take immediate and appropriate action to address any major fire-related issue.
- Participate in daily morning meetings to discuss the plan for the day by other departments and its impact on fire operations to determine safety arrangements accordingly (need for additional staff, redeployment schedule, etc).
- Responsible for making suitable safety arrangements in case of any events/ promotions/ marketing initiative as informed by the Operations Head.
- Ensure availability and use of stipulated safety equipment and protective gear for all mall personnel, file indents for the same, as required.
- Ensure and supervise ERT and CR-ERT supervisor for proper audit and report of audit.
- Update to CSO and Chief Engineer for their information and action.
- Follow up with the engineering team to complete the pending work and rectify the fire related work.
Minimum Qualification
- BE/ BTech in mechanical or civil or Fire from a reputed institute. Or
- Science graduate with Diploma/Advance Diploma in Industrial Safety Post Gra
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