IDP Education Ltd
Location
Panaji | India
Job description
About IDP Education
IDP is a global leader in international education services. We help our customers study in English speaking countries. Our success comes from connecting students with the right course in the right institution and the right country. We've been operating for 50 years, creating a huge network of opportunity with offices in over 30 countries.
In 2017 we acquired the Hotcourses Group, a leading course search database and student engagement company. The Hotcourses group is now integrated into our client relations services under the new division, IDP Connect. IDP is also a proud co-owner of IELTS, the world's most popular high-stakes English language test, and operator of nine English language teaching campuses across South East Asia.
Requirements:
Knowledge of Destination Education System.
Knowledge management; ensure that newsletters and updates changes at institutions are circulated to all staff and appropriately archived for future reference.
Excellent conversion rate at all stages of the counseling process (as defined).
Bachelor (or above) qualification.
Strong knowledge of the destination and local education systems.
1-3 years of counseling experience preferably in the education industry.
Ability to multitask under pressure and meet deadlines Visible orientation toward having high-quality service as an integral part of work ethics.
Computer skills including, Word, and Excel Fluent in English - written and verbal.
Strong problem-resolution skills.
Experience in working with CRM systems will be desirable.
Good communication skills - written and verbal (English) skills.
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