Customer Service Specialist

Location

Jaipur | India

Job description

Role Description

This is a full-time on-site role located in Jaipur for a Customer Service Specialist. The Customer Service Specialist will be responsible for maintaining customer satisfaction by providing timely and accurate information, educating customers about products and services, and resolving customer issues through effective communication. Other tasks include answering phone calls, responding to emails, and processing customer orders.

Location -Jaipur

Shift - Rotational Shift

Salary - upto 35k CTC

Accommodation Facility - 14 days for outstation candidates

Relocation Bonus -10,000

Qualifications

• Customer Support, Customer Service, and Customer Experience skills
• Exceptional phone etiquette and communication skills
• Demonstrated ability to satisfy customers and resolve issues
• Strong organization and time management skills
• Ability to multitask and work in a fast-paced environment
• High school diploma or equivalent
• Experience in a customer service role is a plus
• Proficiency in using CRM software and Microsoft Office suite

A Bachelor's degree in Business, Communications, or related field is beneficial but not required.

Job tags

Salary