Cybersecurity Solution Engineer

Location

Hyderabad | India

Job description

JOB SCOPE

Role : Cybersecurity Solution Engineer

The Cyber Security Solution Engineer works in the frontline of the sales process with customers. In this exciting role, you can make an impact by working with customers to implement one of the worlds most advanced XDR systems. While being part of a highly skilled team of specialists, that cover endpoints, network, cloud and security analysts, you will take the customer on journey to deploy the solution, connect and embed it into the customers IT tools and processes and demonstrate the value of state-of-art and AI-based cyber security detection and response.

In this process, you are responsible for and end-to-end delivery of the platform: from intake, evaluation of success criteria, onboarding and demonstrating value by analysing alerts, performing threat hunts, cyber attack simulations and more.

Your broad experience in this field will allow you to support prospects with the deployment, configuration and troubleshooting of endpoint agents, network sensors, cloud and API integrations. This role requires expertise in these fields to anticipate and overcome potential deployment challenges.During the PoC you will have regular meetings with the prospect to explain details on the platform, analyse security alerts and to deliver success.

Being part of the Labs & Simulations team, you will also be part of delivering Interactive Demos, where attacks are simulated in a real time lab. Utilizing an on-demand generated lab environment, that includes both an attack machine, victim machines and network, you can show the value of an OpenXDR platform that is capable to detect nation state adversaries.

Team success comes from collaboration, both within the team as with other teams and from continuous improvement, knowledge sharing, process optimization while being supported by SMEs and Product Support.

Responsibilities

• Collaborate with the Sales Engineer team to discuss customer requirements and success criteria to deliver
• Install, configure, and deploy endpoint agents, network sensors, and other components of the Taegis XDR solution
• Integrate Taegis XDR with customer SaaS applications,APIs and leverage Taegis XDR automations to deliver customer requirements
• Build required reports with the build-in report generator and PowerBIcustom dashboards
• Analyse security alerts and build investigations
• Provide technical support to customers during the PoC deployment and testing process
• Maintain documentation related to the deployment and configuration of Taegis XDR
• Have regular calls with the customer to initiate the PoC, provide regular updates and a conclusion call
• Partner with other lab and simulation stakeholders throughout Secureworks, including CTU, Incident Response, SecOps, Adversary Group
• Collaborate with Product Engineering on new capabilities and configuration options
• Define, document, and perform best practices and strategies regarding lab deployment and maintenance
• Analyze and identify areas of improvement with management and related operations processes, procedures, and documentation
• Understand the current CyberSecurity Platform application infrastructure
• Continuously learn and stay up-to-date on the latest technologies, tools, and methodologies related to Taegis XDR and endpoint/network security
• Work effectively in a fast-paced and constantly changing environment

JOB REQUIREMENTS

• Enjoy working with customers
• Excellent communication skills and proficiency in English
• Solid presentation skills
• Hands-on admin experience with automation integrationswith for example ITSMs such as ServiceNow and Zendesk;Pagerduty; Atlassian products and others
• Effective troubleshooting mindset and problem solving skills to resolve system, script and functional errors
• Hands-on experience with EDR and/or AI based Next Generation AV solutions (EPP)
• Should beproficientin at least, preferably two of the following domains:
• Cloud Computing (AWS, Azure, Google Cloud)
• High level Cloud architecture
• Experience with commonly used cloud services (VPC, EC2, S3, Azure Compute and Firewall)
• SaaS API integrations (Crowdstrike, SentinelOne, Office 365, OKTA)
• Log integrations (VPC flow logs, Azure Eventhub)
• Containers and Serverless Computing
• Setting up SOAR integrations with 3rd party platforms (e.g. PagerDuty, ServiceNow, Microsoft Teams)

Network & System Administration

• Hands-on experience with:
• Endpoint Agent deployment
• Firewalls integrations (Palo Alto,ASA, Check Point, Sophos XG,etc)
• Configuring log forwarding for other common security controls (e.g. IDS, AD, Proxies, etc.)
• Administration of Windows, Linux and Mac
• TCP/IP networking and routing

Cyber Security

• Experience with leveraging threat intelligence
• Security event and alert analysis
• Incident investigations and response
• Running custom search queries and creating suppression rules
• Threat Hunting

Preferred Skills

• Understanding of cyber security attacks, threat actor behavior and objectives and penetration testing tools
• Experience with configuring and maintaining cloud-native applications
• Experience with Microsoft O365 management
• Knowledge of enterprise logging for OS, applications & various security technologies
• Experience with the following scripting tools: Python, Json, Powershell and Bash

ABOUT THE CLIENT/BENEFITS

Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

Here are more reasons to join our team!

Take a look at what we offer and feel free to reach out to us for more details!

• Become part of an innovative team that develops new solutions for sales engineers!
• You will make the difference on our ability to demonstrate value to our customers
• Development programs and cybersecurity training/ certifications because we grow together
• Internal Career Progression Plan for top performers - we encourage you to follow internal opportunities
• Regular workshops we are the largest community of cybersecurity experts and we enjoy sharing our best practices during our Communities of Practice and to our trainees;
• Work from home policy your time matters
• Medical and Dental subscription flexible package and you can include your family members
• Life Insurance
• Annual Performance Bonus

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