Opkey
Location
Delhi | India
Job description
Opkey invites you to join its fastgrowing Application Support Team in Noida as an Trainee Application Support Specialist .
As an Application Support Specialist of our cloudbased platforms you are the face of Technology for the organization and are responsible for diagnosing application issues conducting root cause analysis documenting resolutions communicating issue and resolution details across a global organization and helping ensure continuous application quality improvement as a part of our global application support team.
Job Responsibilities
Will be working to support our application for our clients which could global and multitime zone teams with could be from diverse cultural background.
Handle the clients demonstrating excellent customer service skills
Perform in a highly functional demanding and everchanging environment
Will be managing conflicting priorities so will be required to display excellent time management skills and Teamwork.
High sense of urgency and commitment to exceeding customer expectations
Engaged and enthusiastic about work and learning
Flexible availability to work varied shifts including evening and weekends
Desired Skills and Experience
Strong communication skills a must.
Knowledge of MS Office applications such as Word Excel Outlook and PowerPoint
Basic understanding of Testing and Knowledge of API & database (MYSQL).
Exposure in troubleshooting of SAAS based Application .
Flexibility to work any shift oncall schedule or other time frames by management .
Exposure to Enterprise Applications such as Salesforce Oracle Cloud MS Dynamics SAP Workday Kronos
If you are someone who thrives on challenges and have a desire to make a real difference in the business world then don t think further. Just apply and our talent acquisition team will connect with you.
About US :
Opkey is a fastgrowing VCbacked continuous endtoend test automation software company headquartered in Dublin California with additional offices in Pittsburgh (opened in 2022) NYC (opened in 2022) & India (Noida and Bangalore). With the test automation market growing 20% annually its estimated to reach $50 billion by 2026. Opkey is in a prime position to be the market leader in this emerging space. Trusted by 250 enterprise customers including GAP Pfizer and KPMG.
application support,software support,erp
Job tags
Salary
