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Location

Chennai | India

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Job description

Job Title : Front Desk Executive | Receptionist

Company Name : JGR Bullion

Website :

Location : Sowcarpet, Chennai

Job Type : Full Time, Work from Office

Job Timings : Monday to Saturday, 11 AM to 8 PM

Years of Experience : 1+ years

Salary : Upto 20,000/month

Job Description

At JGR Bullion, we are seeking a highly motivated and professional Front Office Executive/Receptionist to be the first point of contact for our clients and visitors. The ideal candidate will be responsible for managing incoming calls, addressing client inquiries, and maintaining a welcoming and organized reception area. This role requires excellent communication skills and a strong customer service orientation. You will play a key role in providing information about current silver bullion prices and directing calls to the appropriate department.

Key Responsibilities

• Reception and Welcome:
• Greet clients, visitors, and guests with a warm and professional demeanor.
• Maintain a clean, organized, and inviting reception area.
• Call Management:
• Answer and manage incoming calls promptly and professionally.
• Provide information regarding current silver bullion prices to callers.
• Direct calls to the relevant department or individual, ensuring efficient call routing.
• Client Inquiries:
• Address client inquiries and provide accurate information about our silver bullion products and services.
• Assist in resolving general customer queries and provide basic information about our buying and selling processes.
• Appointment Scheduling:
• Schedule appointments for clients, ensuring an organized calendar.
• Send reminders to clients and employees about upcoming appointments.
• Visitor Management:
• Maintain a visitor log and oversee visitor access, ensuring security and compliance with protocols.
• Notify employees of visitor arrivals and manage the check-in process.
• Communication:
• Facilitate effective communication between clients and company personnel.
• Relay messages accurately and promptly to the appropriate recipients.
• Assist with email communication and correspondence when necessary.
• Office Supplies Management:
• Monitor and maintain office supplies, including stationery.
• Place orders for necessary supplies and ensure stock levels are adequate.
  

Qualifications And Skills

• High school diploma or equivalent. Additional certification in office management is a plus.
• Proven experience in a front office or receptionist role is preferred but not mandatory.
• Excellent verbal and written communication skills.
• Strong customer service orientation.
• Proficiency in using basic office software and telephone systems.
• Professional appearance and demeanor.
• Organized, detail-oriented, and capable of multitasking.

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Job tags

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Salary