Team Member / Hostess/ Stewardess
Location
Shimla | India
Job description
Qualifications & Exposure:
- 12th Pass and Above. Freshers / with min 6 months – 2 to 3 years of experience in handling F&B Retail unit as a Team Member / Hostess/ Stewardess.
- F& B Retail or related industry exposure. Salary: ₹8509.00 to ₹9509.00 /month Duties & Responsibilities:
- Adhering to work timing and duty roster assigned by the Restaurant Manager
- Wear the prescribed uniform, while on duty, to maintain uniformity of appearance at the outlet.
- Adhering to the grooming and personal hygiene standards.
- Customer Relations (Greeting with a Smile, Welcoming, Thanking, Answering to customer queries.
- Taking Orders from walk-in and take away customers.
- Cash Desk Operation & Cash Settlements from the customers
- Adhering to all the SOP’s at the outlet level
- Upselling with various add-ons & beverages
- Maintaining Outlet Hygiene and Cleanliness
- To ensure BOH area is clean and neatly maintained and the FOH is neatly organized
- To ensure the cutlery and crockery are neatly washed and available to customers as per SOP’s
- Should ensure that company assets provided to the store are well-maintained
- Escalate integrity issues
- Escalate Customer Complaints to the Restaurant In charge Knowledge, Skills & Abilities:
- Effective communication & influencing skills
- Ability to work in a Team
- Excellent customer handling skills
- Customer Service Orientation Job Types : Full-time, Part-time Job Types : Full-time, Regular / Permanent
- Work experience: 1 year (Preferred)
Education/Experience
Job tags
Salary