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Customer Support Officer, iTero


Align


Location

Mumbai | India


Job description

Join a team that is changing millions of lives.

Transforming smiles , changing lives.

At  Align Technology , we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our  diverse and collaborative teams are constantly pushing the boundaries of what’s possible.

Ready to join us?

About this opportunity

The Role of Customer Support Officer, iTero is responsible for effectively, efficiently and promptly handling doctors’ inquiries, requests and complaints regarding the Scanner and CAD/ CAM available services or products, via phone calls, emails or any additional channel to achieve customer satisfaction. They are focus on pursuing first call resolution, by using their knowledge or reaching out to the support staff as needed.

In this role, you will…

Key responsibilities:            

In this role, you’ll need …

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Sound like a good fit?  

Great! Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.   


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