Cultivating references and developing appropriate product solutions in collaboration with client service, product, technology, and other areas to optimize product and service delivery.
Independently manage midsized existing client portfolio of existing revenue customers
Expected to grow portfolio's profitably through effective account management, account plans and implementation of new product rollouts
Ensures sales administrative tasks are completed in a timely manner
Prepares and provides correspondence, briefings, and reports
Thorough knowledge of SaaS products, market/industry, and the Indian market landscape
Typically 3+ years of sales and industry experience, or related client service experience
Key competencies include: adaptability, business analysis skills, organizational skills, problem solving, results-oriented, project management, quality focus, self-motivation, team player
The ability to work both as part of a team as well as individually running clients or projects
Good all round communication skills, both written and spoken, and strong presentation and negotiation skills
Ability to manage and build relationships with internal staff and external clients