Location
Pune | India
Job description
Supports the Team Lead and Controller in carrying out the responsibilities of the Finance Accounting Department.
Responsibilities - Monitor customer accounts to identify outstanding debts.
- Investigate historical data for each customer account for the past due invoices.
- Follow up with the customer for the payment of the past due invoice(s).
- Update customer account status records.
- Prepare and present reports on collection activities and progress.
- Interact with customers to resolve outstanding payment issues through emails.
- Handle customer queries and resolve billing and customer credit issues.
- Identify and execute the necessary invoice adjustments.
- Send account statements to customers with payment instructions.
- Take actions to encourage timely debt payments.
- Process payments and refunds.
- Setup call with onshore teams for process update, resolving customer queries and other issues.
Qualifications - A degree in accounting, or a degree in business administration in finance.
- Must be a perfectionist by nature, with no tolerance for financial sloppiness.
- Must be highly skilled in dealing with financial and numeric data.
- An ability to prioritize and manage daily work activity.
- An ability to work independently.
- Must have very good verbal and non-verbal communication skills.
- Must have expertise in MS Office.
- Exposure to tools like Salesforce, NetSuite, and similar ERP systems would be preferred.
- Open to work in shift- 1.00pm to 10.00 pm (US/UK Shift) Subject to change as per the process need.
Job tags
Salary
