MIS / Tele caller Internship

Location

Ghaziabad | India

Job description

Company Description

Sri Aurobindo Society is a non-profit NGO that seeks to bring spirituality into material life and solve global problems through individual perfection, social transformation, and human unity in diversity. It was founded in 1960 by the Mother of Sri Aurobindo Ashram in Puducherry, India.

Role Description

This is a full-time Internship role as an MIS/Tele Caller in Ghaziabad. The role entails handling incoming and outgoing calls to provide information on Sri Aurobindo Society's activities, programs, and events. The candidate is responsible for maintaining records in our Management Information System (MIS) and updating reports as required. The role also requires the ability to interact with diverse individuals in a courteous and professional manner.

Qualifications

• At least a High School Diploma or equivalent education
• Proficient in Hindi or/and English (oral and written)
• A minimum of one year experience in handling inbound/outbound calls in a call center or similar environment
• Excellent verbal communication skills and phone etiquette
• Ability to handle high call volumes in a fast-paced environment while maintaining quality
• Experience with Microsoft Office, including Word and Excel, and ability to learn new software quickly
• Must have attention to detail and ability to multi-task while ensuring accuracy of data entered in MIS

Job tags

Salary