Yellow Umbrella Group
Location
Bangalore | India
Job description
• Monitoring network infrastructure and resolving system availability and performance issues.
• Maintain and optimize local company networks and servers.
• Minimum 10 years of IT Operations management experience
• Thorough knowledge of networks and cloud computing (MS Azure),
• Maintain system availability and performance metrics SLAs pertaining to different systems of company.
• Ensure systems are secured and be responsible for device and password management.
• Oversee data backup and system security operations (e.g., user authorization, firewalls).
• Manage installations/deployments of software, upgrades and configurations of hardware and software.
• Assess system performance and recommend improvements.
• Resolve issues escalated by technicians and engineers.
• Manage stakeholders' communications/escalation management pertaining to overall system health monitoring, support and guide them as and when required.
• Ensure data is handled, transferred, or processed according to legal and company guidelines.
• Control costs and budgets regarding IT systems.
• Manage contracts with vendors (e.g., development platforms, telecommunication companies
Job tags
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