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Customer Support Specialist


Cogent E Services


Location

Bangalore | India


Job description

Process Description – Customer Services – Inbound & Outbound
Language – Good in English and Hindi

Candidate Profile:
Speaking with Customer's and resolving their queries (Inbound & Outbound)
Ability and willingness to learn.
Courteous with strong customer service orientation.
Good listening and responding skills.
Good communication & analytical skills
Qualification – Mix of graduate and undergraduate (Graduate - v4/v5, Undergraduate V4/V5)
Mix of experience: Fresher to Experienced - Any
Shift window -24/7 (Rotational Based on business requirements)
Week off – Rotational
Working from Office Only
Gender Mix – Male / Female

Selection Process: Candidate need to clear voice versant 4 to start the interview process

Interview Rounds
1st HR
Ops Round
Final Client Round

Salary 18k to 21k

Name :Naveen
Number :9108407482

Interested candidates can call me on the given number.


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