Frontier Communications Corporation
Location
Work from home | India
Job description
Senior Federal Government Account Executive
Salary Range: $45,000 - $130,000
When you’re in the business of making connections, diversity and inclusion become part of your fiber. We believe in unlocking the power of diversity to drive digital connectivity, so if you feel your experience looks a little different, and you can add value, we encourage you to apply! #BuildGigabitAmerica
About Us
Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future-proofing for tomorrow. Rallied around its purpose of Building Gigabit America™, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit www.frontier.com.
About The Role
The Senior Enterprise Account Executive is the catalyst behind Frontier Communications’ success as an organization. As a seasoned and experienced, consultative sales professional, the Senior Enterprise Account Executive is responsible for protecting and growing revenue performance with our largest and most complex Enterprise customers.
The Senior Enterprise Account Executive is expected to develop credibility with customers by determining their requirements through a deep understanding of their business drivers, objectives, and challenges, and to propose solutions to those requirements comprised of Frontier’s comprehensive portfolio of information and communications technology solutions.
Developing strategies and tactics to increase customer retention, improve customer satisfaction, and grow revenue is the mandate of the Senior Enterprise Account Executive.
Your Role as a Senior Federal Government Account Executive includes
Retain and grow our current Federal customer base
Selectively acquire new customers
Develop strategic partnerships with key decision-makers within the Federal segment
Manage and optimize the current revenue of the existing customer base through retention activities, new product sales, and strategic technology migration
Accountable for incremental growth in assigned module(s) consisting of customers in single or multiple vertical industries
Manage both pre-and post-sales support resources throughout the sales cycle to retain and leverage customer relationships, provide business solutions, and expand existing revenue base
Pre-Sales: Solutions Sales Specialists and Sales Engineers
Post-Sales: Project Managers, Engineers, and Customer Service Advisor
What makes a good Senior Federal Government Account Executive?
Retain and grow the Federal customer base through building strategic partnerships and approaching opportunities through the customer lens
Strong, motivated self-starter with a passion for building and growing a book of business
Influencing others to act by gaining commitment and agreement on add-on sales solutions
Ability to articulate client strategies, using industry knowledge to expand business opportunities
Resourceful and able to overcome obstacles and barriers to find appropriate sales solutions
Partners with internal teams to ensure operational efficiencies and service
Excellent communication and presentation skills
Core Responsibilities
Foster extensive relationships with existing and new Federal customers within assigned customer modules including Federal Government Executives, decision-makers, influencers, and key users
Develop new Federal contract vehicles at both the agency level as well as through Federal system integrators and partners
Retain current customer base and expand revenue through cross/up-sell opportunities
Develop new revenue opportunities by prospecting potential customers
Develop and implement comprehensive Account Plans for each assigned customer working with cross-functional partners across Frontier to deliver results
Improve and maintain current customer satisfaction results (NPS) through engagement and responsiveness to regular surveys and feedback
Partner collaboratively with paired Customer Service Associate to ensure outstanding customer service and responsiveness
Establish yourself as a trusted advisor, guiding strategic initiatives in the position to instinctively know how to provide relevant insights to Federal agencies and partners
Connect client's business objectives with Frontier Business solutions and effectively understand and respond to customer objections
Partner with pre-sales engagement members to align goals and ensure ongoing refinement
Requirements
Deep understanding of the Federal procurement process and contracting vehicles (i.e., EIS, GSA-FSS, and other GWACs)
Experience developing partnerships with Federal system integrators and contractors
Deep understanding of key initiatives and mission areas within the Federal vertical
Deep understanding of the network attributes, complex communication products, and solutions sought by the Federal Government Customer
Displays ability to create new demand by proactively bringing new points of view to target accounts
Can identify and articulate customer value propositions and links solutions to the customer strategy
Consistently demonstrate the ability to convert qualified leads into sales opportunities
Strong presentation skills
Sales cycle management experience, including Salesforce proficiency
Minimum of an Associate’s Degree, Bachelor's Degree preferred; or equivalent relevant experience
Minimum of 5-9+ years of business-to-business experience in Government Sales with a proven, documented track record of success in:
Complex and Consultative Sales Environment
Selling individual products and integrated complex communication solutions throughout an organization
Telecommunications industry experience(s) a plus
Candidate must possess a valid state driver's license and have a clean driving record
Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.
We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality.
Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
RSRFTR
Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Job tags
Salary
$ 45000 p.a.
